Find all hotels by Independent in Surat Thani from AED 67

"Lovely resort in a fabulous location. Staff helpful and friendly. "

"Yes"

"Yes"

"Excellent food, clean rooms and friendly staff."

"Service amazing"

"Fantastisk resort med alt hvad man kunne ønske sig. Service i top!"

"Do not stay here. Issues experienced during our stay • Breakfast was not included, despite us believing we had paid for accommodation with breakfast included. This was disappointing and unclear at booking and check in. • Water frequently did not run at all in the rooms. • When water was available, there was little to no water pressure, making showering and basic hygiene difficult. • Toilets often would not flush. • When toilets did flush, they regularly blocked, creating unhygienic and distressing conditions. • Room key cards consistently failed to work throughout the entire stay, repeatedly locking us out of our rooms. • Staff would reset one key card, only for the other cards assigned to the same room to stop working, meaning the issue was never properly resolved. • There was a strong and persistent smell of sewage in and around the rooms. • Bedside lamps in each room would not turn off at all, impacting sleep and comfort. • At checkout, the hotel attempted to charge us for minibar items that were never used, totalling approximately 1500 baht across four rooms. • Management verbally agreed to refund one night for all four rooms and instructed us to process this through Hotels.com, however the hotel has since ignored all refund requests and follow ups from Hotels.com. • After checkout, communication and accountability completely stopped, continuing the poor service well beyond our stay."

"Everything was fantastic. Swim up room was incredible. Agree with other reviews about the hotel restaurant being pricey compared to restaurants less than a 5 min walk down the beach (with better quality food!). Would definitely stay here again if we returned to Thailand. "

"The hotel is very basic but compared to other hotels it is well worth the price. If you plan on lounging at your reort this is not the place. This place is in a prime location and will save you money to do all tje adventures near by. It is right next to 2 amazing bars with live music so it is a great spot if you want to have fun at night but can get a little loud."