Hotels near Sydney Olympic Park Station

"Normally Quest properties are very consistent but this trip was extremely poor. I and my family arrived at 5pm to check in which went smoothly. We then parked the car and then proceeded to our 2 bedroom apartment. We had a shock when we went in to discover that instead of ordering a Queen and 2 single beds, we received 2 Queen beds. Since we were travelling as a family unit and my son and daughter are both aged 20 and 18 respectively, this was unacceptable. I went back to see the concierge who then proceeded to tell me that he had no note here to say that the room should be in that configuration. I checked my booking through Expedia and showed him that it was indeed ordered that way. He simply stated to me that it was out of his control, housekeeping had gone home and there was nothing he could do. I was flabbergasted. This was completely unprofessional and unacceptable. He just left me hanging. It was the worst example of customer service I have seen in many a day . There was no offer to placate me or make up for it with free parking or any real attempt at any concession. Terrible. My son was forced to sleep on the lounge that night. There was no extra bedding available- not a sheet or a blanket that we could give him. It was a terrible example of when a hotel gets things horribly wrong and arrogance at the front desk to even try and offer a solution. "

"Excellent location. Close to shops and metro. Very clean. Could not be more satisfied. "

"After hours check in always a breeze. Thankyou for such a secure key collection method. "

"Breakfast fresh and varieties of options of bread, fruits cheese coffee, fresh carrot or turnip juice and more."

"The kitchenette is good, but the room itself is run down and needs a make over. Old carpet, curtians stained and marked, the material chairs are filthy dirty, shower curtain too short in shower/bath and water runs all over bathroom floor, nothing to hold onto getting over the bath, to get into the shower( slip hazard). Balcony no outdoor chairs or little coffee table."

"Sensational hotel with a prefect location. Everything met my needs and very reasonably priced."

"The hotel is outdated. The lighting is terrible in both the room and hallways. The bathroom had mould on the roof and floor and the toilet periodically made noises throughout the night. The staff were nice and greeted us well. The breakfast buffet was your standard buffet, nothing exceptional, it was $30 pp and $19 for our 2 year old. If you are looking for clean and new hotel i'd look elsewhere there are better option's in Parramatta. "

"Yes"

"POSITIVES: *Front Desk Jason and the manager’s attitude upon check-in: They were very considerate and helpful. Jason in particular was very apologetic when I had to clean and sweep up all the dirt, lint and hair in the room. See further info below. *Funky ceiling and bed frame ambient lighting that could change colour. *Modern appointments generally *Crisp, clean sheets & towels NEGATIVES: *When I checked-in & saw the room it was extremely dirty. Floors had wads & wads of hair, debris, lint, dirt. Called Jason to come by w/ a vac & he said they didn’t have one!! So, Jason came up w/ a small pan & brush!! Astonishing!! He proceeded to sweep up all the hair & dirt but clearly had never done this before, so I asked to have the pan & brush & I proceeded to go down on my haunches & sweep up all this disgusting hair and dirt at 10:30pm! Exactly what I had to do at another property recently! This is hospitality! Cleanliness is paramount people!! *This room hadn’t been cleaned for a very long time. When Jason left, I continued the process with tissues, it was never-ending, disgusting. *Had to deal w/ a cockroach in the middle of the night as well near the bed! *There were strange particles—looked like dried-up food particles—in the crevice between the wall / bed head!! Vile!! *Stale cigarette smell was exacerbated when the aircon was turned on. *Nil bug screen on window. *The window outlook was like a prison vestibule. *Patio furniture in the room! *Shower alternator didn't work."