"Five star"

"Lots of black mold in the bathroom and shower/tub. Corrosion /rust on the metal pieces in the bathroom. Breakfast was barely edible."

"Hotel and staff were very good but the area did not seem to be safe. There are homeless and obvious drug users in the area that would congregate at the entrance of the hotel parking lot. A couple blocked the entrance at one point as we were trying to enter. Asheville needs to find better ways to address the homeless throughout the city. Wish we had stayed in a different area. Probably won’t stay in this city again."

"Clean room"

"Room was clean. AC seems to be a little dated because the room was stuffy, but it did cool. The staff was accommodating but if you do know you’ll arrive late, make sure to call and notify them a few times. If you are locked out for a while before they get to the desk, the area is safe to wait."

"Waited almost 30 min to get checked in. Seemed as if the gentleman was in the back asleep. Stains on everything!!!"