"We have stayed at this property over decades. At least 25 times. We have had many excellent visits. Not so much this time.
After we checked in (two rooms x 4 nights), we were told the rooms would not be serviced the first night due to lack of cleaning staff. Then after the second night the rooms were still not serviced. When we advised the front desk, they said they would make a note, but did nothing to correct the situation.
We complained to two different staff members the third...
"We have stayed at this property over decades. At least 25 times. We have had many excellent visits. Not so much this time.
After we checked in (two rooms x 4 nights), we were told the rooms would not be serviced the first night due to lack of cleaning staff. Then after the second night the rooms were still not serviced. When we advised the front desk, they said they would make a note, but did nothing to correct the situation.
We complained to two different staff members the third...
gary