Find hotels near The Zoo, Brisbane from AED 395

"Never happened before. Parked, checked in, got our key - all good. 1. Arrived at room (212) to find it was not made/cleaned after the last guest. Okay, it can happen... We're not perfect either. Went back to the desk, received apologies, given another key (to 101). 2. To the room, tapped the key, opened the door - to find someone else already on the bed! It was horrifying for us - can only imagine how she felt when we just opened her door! Scary and unacceptable breakdown of guest security and systems. So, back to the desk. Received another (stronger) apology, took another key and an upgrade to "city view" (city of Newstead?). Nice enough room. Locked the doors from the inside, but just kept thinking - what if they stuff up again and we get a visitor? Location is great, rooms were good. But the systems and processes that allowed us to be given a dirty room, and then an occupied room?? What if it was my daughter in the room and they gave a second key to some random who just walks in... Hardly worth thinking about. Good news for them is, it's cheaper to replace management than upgrade old rooms."

"Very lean and friendly staff"

"A warm welcome, complimentary upgrade and drinks. What a great start. The hotel location is fantastic and our room looked over the Botanic gardens. Spacious, comfortable. The bathroom was very outdated and the shower/bath plumbing needed attention. Apart from that the hotel was lovely, nice bar area and a lovely restaurant. We will definitely stay there again next time we are in Brisbane. "

"Great location to the cbd and central train station. Quiet area."

"Last minute night away at the Capri did not disappoint. Great location with comfortable bed."

"Looks nice but way overpriced for what it is. We did not enjoy our stay and won’t be back, save your money for somewhere awesome like the W up the road. Very disappointed "

"Bathrooms not well cleaned, hair in the pillow sheets, dishwasher that leaks water."

"Amazing location, rooms, staff, breakfast & amenities all 10/10!"

"didn't have"