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One Tijuana Otay

3.0 star property
Hotel connected to a shopping center in Tijuana with free breakfast

Choose dates to view prices

One Tijuana Otay combines environmental consciousness with practical comforts in Mesa de Otay. Guests enjoy a hearty breakfast buffet, on-site laundry, and a smoke-free environment. Free self-parking and an on-site deli add extra convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk
The current price is AED 311
AED 355 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Digital channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Digital channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • Autonomous University of Baja California - 5 min walk - 0.5 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • Cross Border Xpress - 8 min drive - 5.3 km
  • El Trompo Interactive Museum Tijuana - 11 min drive - 7.5 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk
  • ‪IHOP - ‬7 min walk

About this property

One Tijuana Otay

Hotel near Las Americas Premium Outlets
Consider a stay at One Tijuana Otay and take advantage of a free breakfast buffet, laundry facilities, and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a front-desk safe, and smoke-free premises
  • A water dispenser, luggage storage, and a 24-hour front desk
  • Meeting rooms and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels
  • LED light bulbs, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 1,004 reviews
The price is AED 310
AED 351 total
includes taxes & fees
21 Nov - 22 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

Is One Tijuana Otay pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Tijuana Otay?

Self parking is available for MXN 100 per day.

What time is check-in at One Tijuana Otay?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at One Tijuana Otay?

Check-out is at noon.

Where is One Tijuana Otay located?

Located in Mesa de Otay, this hotel is within a 15-minute walk of Autonomous University of Baja California and U.S. Consulate General Tijuana. Caliente Casino and Alameda Otay are also within 10 minutes.

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One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 760 out of 1264 reviews
Rating 8 - Good. 262 out of 1264 reviews
Rating 6 - Okay. 123 out of 1264 reviews
Rating 4 - Poor. 58 out of 1264 reviews
Rating 2 - Terrible. 61 out of 1264 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,
Stayed 2 nights in May 2025

6/10 Okay

Tania

Liked: Property conditions & facilities
Disliked: Amenities
Slow Check-in, you have to pay for parking, breakfast is included but is really basic. Only drink provided is coffee. The rooms are too small for the price. There is no hand lotion, if you need the iron, you have to go to reception and leave your ID with them. No tissue.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto!
Stayed 2 nights in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There services
Stayed 3 nights in Aug 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise from street
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy and safe stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and service
Stayed 1 night in Apr 2025

2/10 Terrible

Ariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom was very filthy. To the point where we didn’t even shower because it looks gross. The beds were dirty and had to have them come switch the blankets. The location is very convenient because it’s walking distance to the plaza but unfortunately the hotel needs to work on cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

6/10 Okay

Marie Josee

Liked: Cleanliness, staff & service
Like the proximity of the airport. Room is decent but there was no hot water in the shower and didn’t have any pressure. Pillows are very thin.
Stayed 1 night in Mar 2025

10/10 Excellent

efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 3 nights in Mar 2025

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible experience

this was our second time staying here . the first time was okay , the music outside was a little loud but was fine we decided to stay here again because it’s convenient for us and i enjoyed the shopping mall. we decided to give it another try . We stayed here on our wedding night and unfortunately had a really disappointing experience. We got locked out of our room and couldn’t get back in until the next morning, we didn’t receive an apology we just got switched to another room without any of our stuff . The room itself wasn’t much better. The floors weren’t clean, the shower hadn’t been properly cleaned, and there was no extra toilet papper they did not restock. The towels were very worn out and should’ve been replaced a long time ago. Overall, it felt like the staff didn’t care much about the guests or the condition of the rooms. Definitely won’t be coming back, and I wouldn’t recommend it if you’re looking for a comfortable or reliable stay.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, convenient, good location
Stayed 1 night in Oct 2025

8/10 Good

Josue Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo bien, comparado con otros hoteles de la gama tal vez faltó algo de productos de higiene pero fuera de ello todo tranquilo.
Stayed 1 night in Nov 2025

6/10 Okay

SALVADOR CASTILLO

Liked: Cleanliness
La habitación y el hotel estan bien, pero ya se ven un poco deterioradas las instalaciones,
Stayed 1 night in Nov 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En el baño de la habitación todo estaba suelto el porta rollo. El porta toallas el jabón de lavamanos estaba hecho pura agua el aire acondicionado no enfriaba nada. La habitación bastante pequeña las colchas sucias. El desayuno malo el café malísimo. Malo en general y caro para lo que ofrece....
Stayed 1 night in Nov 2025

10/10 Excellent

Jose Carlos Valdez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables
Stayed 2 nights in Nov 2025

2/10 Terrible

Kevin Eduardo

No logre hacer el check in la reserva fue cancelada
Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Worth what you pay for
Stayed 1 night in Nov 2025

8/10 Good

wendy

Liked: Cleanliness, staff & service
muy pequeña la habitación
Stayed 1 night in Oct 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Only thing that I didn’t like was that there was no safe in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

EVA

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, habitación limpia y buena recepción a nuestra llegada
Stayed 1 night in Oct 2025