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Palace Hotel Tokyo

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Luxury
5.0 star property
9.8

Exceptional

Elegance with breathtaking palace views

Overlooking the serene palace gardens, this exquisite hotel offers spacious rooms with breathtaking views of Mt. Fuji and the Imperial Palace. Delight in a sensational bathroom experience, a 24-hour gym, and a must-try Japanese breakfast, all complemented by exceptional service.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is AED 2,956
AED 3,739 total
15 Jun - 16 Jun

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About this property

Palace Hotel Tokyo

  • Luxury boutique hotel near Imperial Palace East Gardens
  • Located close to Wadakura Fountain Park and Museum of the Imperial Collections, Palace Hotel Tokyo provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to a massage, a body scrub, or a manicure/pedicure at Evian Spa Tokyo, the onsite spa. The on-site French cuisine restaurant, ESTERRE, offers lunch and dinner. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and conference space.
  • You'll also find perks like:
    • An indoor pool
    • Limo/town car service, full breakfast (surcharge), and bike rentals
    • Valet parking (surcharge), multilingual staff, and an elevator
    • A banquet hall, a porter/bellhop, and laundry services
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 284 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
    • Rainfall showers, separate tubs/showers, and bidets
    • LCD TVs with premium channels and DVD players
    • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

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The price is AED 956
AED 1,231 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for JPY 40000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6900 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Palace Hotel Tokyo?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on 15 June 2026 start from AED 2,956, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Check-out is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 10-minute walk of Imperial Palace East Gardens, Museum of the Imperial Collections, and Wadakura Fountain Park. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is only a 2-minute walk and Nijubashimae (Marunouchi) Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 893 out of 1005 reviews
Rating 8 - Good. 79 out of 1005 reviews
Rating 6 - Okay. 17 out of 1005 reviews
Rating 4 - Poor. 9 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel, amazing breakfast, and perfect location!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel! Location couldn't be better - directly connected via underground to Tokyo Station - lovely walking to the Imperial Palace grounds right next to the hotel, and short walk to the Ginza. Beautiful, well-appointed rooms, amazing breakfast, great helpful staff - we had a wonderful time here and will hope to return!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, excellent amenities and buffet breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful and staff was magnificent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with great view. Staff were just extraordinary! Everything was perfect! I don’t want to stay at any other hotel!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! The bathroom was clean and beautiful. The bed was comfortable. The remote control was convenient. The view was breathtaking. The service was excellent. The location was accessible to shopping, tourism, and transportation. The onsite restaurants were wonderful. We had no complaints whatsoever.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite stay in Tokyo! Amazing service and such a beautiful room and amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yong Joon

Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with the hotel's housekeeping service that paid attention to detail.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities
Clean beautiful toons and exceptional helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely amazing. Top notch for service, gym, spa, super helpful and polite staff, high quality restaurants, the best breakfast. Our room was huge and clean- simply spotless. It was so quiet as well. The bed was comfortable. 5 stars for everything, highly recommend!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Super clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, property and views are beautiful and serene in the middle of Tokyo, Highly recommended.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Soooooo beautiful and the service was impeccable! Great location too!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Our room was beautiful, very clean and comfortable! The staff couldn’t have been more courteous and attentive. We would come again on our next visit to Japan.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely attentive and helpful. I had injured myself on my trip so they were very accommodating in helping with my bags and organising taxis.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
room very clean and staff helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and the staff takes good care of its guests.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Athanasios

Liked: Cleanliness, amenities, property conditions & facilities
If I could rate it even higher I would…Not only the hotel is on an excellent location, it offers great facilities and the most amazing service. We re definitely going back.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful 5 star hotel with service to match and kind staff that looks after your every wish/need; Plenty of breakfast choices in buffet; Walk to Tokyo Station and Ginza is 30” walk or 10” cab ride; Jaw dropping beautiful views of park;
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all pleasant and spoke solid English. The rooms were clean. The breakfast buffet had a wide variety of food selection. The hotel had a lot of amenities.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel in Best Location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in Tokyo

The ammenities and service were excellent. Highly recommended.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful place, and close to lots of local attractions.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Majella O

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated for getting around Tokyo and particularly if shopping. The staff were excellent and very helpful.
Stayed 1 night in Sep 2025