2/10 سيّئ للغاية
Nadeem
مسافر برفقة العائلة
25 فبراير 2026
عناصر لم تنل الإعجاب: النظافة ووسائل الراحة
It’s an annual tradition for my daughter and I to attend the Canadian Auto Show. Our first room was dirty upon arrival. The bedding on the pull out couch to be specific which also had the distinctive smell of a sweaty night (for 2 people if you catch my drift) and drink rings on the coffee table. They showed us a second room which had the exact same issue. Ended up accepting a downgrade without any credit back to me although they said they comped parking and breakfast. Will check my account activity to see what I was charged for tomorrow. Forward to the next morning. We decided to stay another night so booked a new room. Once again we encountered the exact same problem minus the smell. Management said they would comp parking and breakfast again and said they would clean the room immediately but refused to give us a differ ent room to save us the wait. Eventually we settled back in and II took a shower. The bathroom floor was flooded when I got out. It was obvious after the fact that the bottom seal on the shower door had failed, and the drain was backing up and spilling g over the raised threshold. Had to mop it all up using every available towel in the room. Fed up with speaking to the dismissive managers, I decided to leave and book the Soho instead. Will be trying to get a refund for the night we didn’t end up staying but will avoid this hotel in future and perhaps even the hotel chain altogether based on the treatment I received despite being a member in good standing.
Nadeem
أقام ليلة واحدة (1) في شهر فبراير عام 2026