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Madison Plaza Townsville

4.0 star property
Central Townsville hotel connected to a shopping center, 6-minute walk to Castle Hill

Choose dates to view prices

Located near Castle Hill, Madison Plaza Townsville welcomes travelers with attentive service and practical amenities. Guests connect using in-room WiFi, store luggage upon arrival, and access rooms via elevator. A vending machine and laundry facilities add extra convenience.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AED 259
AED 285 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Business Room (Shower over Bath)

8.2 out of 10
Very good
(44 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Mobile key entry
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Suite

Executive Family Suite | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Queen Room

Executive Queen Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Queen Room

7.2 out of 10
Good
(61 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Iron/ironing board
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Magnetic Island Ferry Terminal - 18 min walk - 1.6 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪A Touch of Salt - ‬3 min walk
  • ‪City Life Cafe - ‬2 min walk
  • ‪Pedlar Project - ‬4 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk

About this property

Madison Plaza Townsville

Upscale hotel near Castle Hill
Located close to Catholic Diocese of Townsville and Queens Gardens, Madison Plaza Townsville provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A 24-hour front desk, a banquet hall, and luggage storage
  • A vending machine, an elevator, and a TV in the lobby
  • Smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 93 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Refrigerators and irons/ironing boards
  • LCD TVs with DVD players
  • Cribs/infant beds, housekeeping, and desks

Similar properties

Lobby lounge
Hotel Grand Chancellor Townsville
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,002 reviews
The price is AED 388
AED 427 total
includes taxes & fees
7 Dec - 8 Dec
Hotel Grand Chancellor Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Is Madison Plaza Townsville pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Madison Plaza Townsville?

As of 25 November 2025, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 4 December 2025 start from $77.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Madison Plaza Townsville?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Madison Plaza Townsville?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Madison Plaza Townsville located?

Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

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Reviews

Madison Plaza Townsville Reviews

7.2

Good

7.2

Cleanliness

6.6

Amenities

7.8

Staff & service

6.8

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 284 out of 1007 reviews
Rating 8 - Good. 296 out of 1007 reviews
Rating 6 - Okay. 191 out of 1007 reviews
Rating 4 - Poor. 122 out of 1007 reviews
Rating 2 - Terrible. 114 out of 1007 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph Bargo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you . I enjoy my stay.
Stayed 4 nights in Oct 2025

6/10 Okay

Jaedyn

Disliked: Cleanliness, amenities
Check in process was good and easy. Cleanliness was sub-par. Used plasters on the floor and room didn't look vaccumed.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and economical
Stayed 1 night in Oct 2025

10/10 Excellent

ALYSSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place stay there quite abit and love it everytime
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Amenities
Had a great stay with Madison
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in Jun 2025

8/10 Good

Shannon

Liked: Staff & service
Great location, rooms were a bit worn and small but the bed is fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Julie anne

Liked: Cleanliness, staff & service, property conditions & facilities
Madison plaza is in the city hub so it is convenient to all forms of transport. The staff go above and beyond to help with any enquiries you have. The only down side is no microwave. However alot of restraunts within walking distance from Madison plaza.
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Fridge was unstable so everytime you open it things fell forward.
Chairs and stools covered in stains
Black dirt around switched
Stayed 5 nights in Jul 2025

4/10 Poor

Erin

Disliked: Amenities, property conditions & facilities
No parking available when we arrived. Not asked prior to arrival if we want to pre arrange parking Air con not working properly Hard bed Property outdated Only positive is the location.
Stayed 1 night in Nov 2025

8/10 Good

Jason Scott

Liked: Cleanliness, staff & service
Older style property in a convenient location. Staff were friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Front of house were very nice but the rooms just need updating. Cheers
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Everything was perfect. Exceeding expectation.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovly place to stay and the reception stuff were so nice
Stayed 2 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
no breakfast available, smell of mould in the room through the air con I think. Heard doors slamming all through the night which I know it isn't the hotels fault but ....
Stayed 3 nights in Oct 2025

6/10 Okay

P

First stay at the Madison Plaza. Not sure if I'll stay again. I don't mind a hotel room that's seen a bit of wear and tear, but at $350 per night I would expect something MUCH better.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Good location
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love it there
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

6/10 Okay

Roger

Liked: Staff & service
Few minutes walk to other properties for car park
Stayed 1 night in Jul 2025

2/10 Terrible

Lars

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff, had to put up with a domestic first night yelling and screaming at 1am. Room was dirty, mould in places. There was somone elses shaving and head hair all around the shower. Looks like the hotel stopped spending money on this place years ago the rooms are very rundown.
Stayed 2 nights in Sep 2025

8/10 Good

Courtney

Liked: Staff & service
The area was convenient and central, room was good and great in size, check in was easy and the receptionist was friendly and welcoming.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Country Bank stadium and staff very friendly
Stayed 1 night in May 2025