Find hotels near Tulum Beer Spa, Tulum from AED 227

"The room was beautiful, but there were roaches (I understand that in tropical locations/ jungle locations it tends to be harder to get rid of them but it was still unfortunate to see), the room was not cleaned while I was there and evidence of the room merely being turned down was done since the dead bugs found in the room were not removed from the floor during my stay. Be mindful if staying in the swim out rooms that the sliding door to the pool do not have a handle to pull the door back open, you could leave the door open with the screen door closed but the ac will turn off (as it should to preserve energy). There were a lot of nice amenities in the room, I was given an upgrade to preferred so this may affect what was provided in the room, but they give you a small sample of sunscreen and mosquito repellent (I used what was provided in the room and my own repellent and still got bit up so bear that in mind if you are sensitive to mosquito bites). There was a beach bag that you get to keep, robes, slippers, a sewing kit, shower cap, and very nice soap, shampoo conditioner and lotion provided. The room also has a large safe, ample storage, no vanity area, but a small extendable mirror with a light for makeup application (which you will need to stand to utilize). The breakfast was lack luster in flavor and was very "American". The dinner restaurants were better but lacked seasoning at the outdoor grill restaurant. The French restaurant was far better in terms of taste. "

"The property was beautiful and the staff were amazing "

"Our experience at Dreams Resort Tulum was extremely disappointing. At checkout, the resort added a $200 charge for what they claimed were “bodily fluids” on the sheets, when in reality, it was simply makeup. When we questioned the charge, we were threatened with involving the authorities if we didn’t pay. We were traveling with a large group, and several of us were hit with the same $200 fee for various questionable reasons, which felt unfair and excessive. To make matters worse, from the very first day, we received early morning calls (as early as 8:00 AM) pressuring us to attend a timeshare presentation. The constant sales pitches followed us throughout the resort and made it difficult to relax and enjoy our vacation. Unfortunately, this experience left a very negative impression, and we will not be returning."

"The staff was helpful and knew English well. The room was neat and clean, AC was turned on 23C before my arrival and it was just perfect! I enjoyed my stay at this hotel very much."

"Climatisation efficace. Le petit déjeuner n'est pas offert."

"Muy buen hotel, excelente ubicación "

"The room was clean, and the hotel overall was clean. The staff was very polite and helpful. The food selection and quality was not very good. The alcohol selection was also not very good. Again the staff was amazing!"

"I will definitely be coming back to this resort. It is a hidden gem located walking distance to the ruins. It is quaint, charming, gorgeous, and simple connecting you to nature. The staff was so friendly I consider them my friends. A special shout out to Carolina, Oswaldo, Rodolfo, Diego, and Carlos. The restaurant is open air, on the beach and a beautiful relaxing breakfast experience. Breakfast is order off the menu with a nice fruit plate and sweet and savory options. This resort is so amazing! You can stay in a thatched roof hut surrounded by sand and palm trees. This bungalow is cute and clean with air conditioning, beds made up with mosquito netting and sand at your doorstep. I rarely wore shoes around the resort. The reception area is open air and has a pool table and games. It has a lofted ceiling and comfortable seating. They also show movies on weekend nights. No TV, sand between your toes, super friendly caring staff, good cocktails, beautiful beachside restaurant, peace and quiet. What is not to like. This is a perfect laid back, one with nature resort. I could not be happier"

"The restaurant on site is excellent. They close at 6, so mostly breakfast, lunch or early dinner. The beach bungalows are lovely and rustic. Try to get one with air conditioning. Not all have it. You’re right on the soft sand beach with jungle behind the hotel. Walking distance to other wonderful hotels for food/drinks. The staff could not be nicer. "