Find all hotels by Pestana Group in Ursem

"Excellent location Friendly staff"

"Great location very close to the train station, room was a fun setup for 4 people at the very top of the building and had a beautiful view of the area. Room and the lobby were all very clean and it was nice have an elevator that at least got us up to the 3rd floor lol"

"The staff were not particularly friendly."

"The location suited us since it was in a quiet, but up and coming area, away from the city center. The pillows were hard, and softer pillows were not available during our stay. The room got cleaned and towels got changed, but the glasses did not. When you stay several days, it should be done without us needing to ask."

"i like everything about this hotel, location, great customer service."

"I don't normally leave reviews, however, I was incredibly impressed by all of the staff and accommodations of this hotel. Overall stay was 10/10. Great location"

"Very helpful staff Quiet room Great location "

"Great staff and service!"

"Hotel was clean on outside and inside. Rooms were nice and clean. We had adjoining rooms with connecting door. One room had 2 twin beds pushed together but separate covers, which would have been better as a couple if there was 1 cover. The 2nd room was a queen or king size bed and both were clean with a desk area and chair. The bathroom was clean and had a hair dryer. If you are from USA, bring wash clothes, they do not supply those but they do offer several other items such as toothbrush/paste, sewing kit, shave cream and maybe a few other things in case you forgot something. There is not an ice machine or bucket but there is a coffee machine/ kurig, also no refrigerator to keep drinks cool. Thankfully there is a small grocery store connected to the hotel building.(Best prices on wooden tulip bouquets). Staff was super friendly, and for each day you decline house keeping, they provide you with a voucher for 2 drinks at the bar. House keeping is not available at night but the staff ensures you have what you need/want. Breakfast is ok for free, I'm really picky so I didn't eat my I but the other 3 in my party sits. There were eggs, yogurt, deli sliced meats, toast, cream cheese jelly, rolls, fruit, (I may be forgetting some food items) and drinks. I suggest bringing a water bottle to refill as they have water jug at the bar which is free or the morning breakfast staff will fill it with water for you. Very close to transportation which is a big win."