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Best Western Plus Hotel Arcadia

3.5 star property
Art Deco hotel with a sauna and a 24-hour front desk

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Located close to Madame Tussauds Vienna and Giant Ferris Wheel, Best Western Plus Hotel Arcadia provides a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location) | 1 bedroom, premium bedding, in-room safe, laptop workspace

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location) | 1 bedroom, premium bedding, in-room safe, laptop workspace

Classic Room, 2 Queen Beds (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location) | Room amenity

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | 1 bedroom, premium bedding, in-room safe, laptop workspace

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

Classic Room 1 Double Bed

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Classic Two Queen Room

  • Sleeps 2

3-bed Apartment

  • Sleeps 3

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About the neighborhood

Map
Max-Winter-Platz 5, Vienna, Vienna, 1020

What's nearby

  • Wurstelprater - 3 min walk - 0.3 km
  • Giant Ferris Wheel - 8 min walk - 0.7 km
  • Messe Wien Exhibition and Congress Center - 8 min walk - 0.7 km
  • Prater - 9 min walk - 0.8 km
  • Vienna University of Economics and Business - 9 min walk - 0.8 km

Getting around

  • Vorgartenstraße Station - 6 min walk
  • Vienna Praterstern Station - 8 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪BahnBistro Lassallestrasse - ‬6 min walk
  • ‪A1 Telekom Austria AG - ‬6 min walk
  • ‪Mochi Ramen Bar - ‬4 min walk
  • ‪Gasthaus Reinthaler - ‬3 min walk
  • ‪Brösl - ‬5 min walk

About this property

Best Western Plus Hotel Arcadia

Hotel near Messe Wien Exhibition and Congress Center
Located close to Madame Tussauds Vienna and Giant Ferris Wheel, Best Western Plus Hotel Arcadia provides a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • An elevator, multilingual staff, and 1 meeting room
  • Luggage storage, a 24-hour front desk, and a computer station
Room features
All 72 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Frequently asked questions

Is Best Western Plus Hotel Arcadia pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 18 per night.

What time is check-in at Best Western Plus Hotel Arcadia?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Arcadia?

Check-out is at 11 AM.

Does Best Western Plus Hotel Arcadia provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 58 per vehicle applies.

Where is Best Western Plus Hotel Arcadia located?

Located in Leopoldstadt, this hotel is within a 10-minute walk of Madame Tussauds Vienna, Wurstelprater, and Giant Ferris Wheel. Trinitarierkirche zum Heiligen Franz von Assisi and Messe Wien Exhibition and Congress Center are also within 10 minutes. Vorgartenstraße Station is 6 minutes by foot and Vorgartenstrasse U-Bahn is 7 minutes.

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Reviews

Best Western Plus Hotel Arcadia Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Location

8.4

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 261 out of 824 reviews
Rating 8 - Good. 391 out of 824 reviews
Rating 6 - Okay. 136 out of 824 reviews
Rating 4 - Poor. 24 out of 824 reviews
Rating 2 - Terrible. 12 out of 824 reviews

Reviews

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.
Stayed 8 nights in Aug 2025

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facilities!
Stayed 1 night in Aug 2025

8/10 Good

Pratik Shailesh

LGBT friendly. Stayed there for Vienna pride. I had a great time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.
Stayed 3 nights in Oct 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, staff were nice and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nurit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel,the staff was super friendly,walking distance to the center.
Stayed 3 nights in Nov 2024

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities
Simple, clean hotel near public transport.
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Gym was closed for renovations, despite being advertised as available. Otherwise, it was a decent stay.
Stayed 8 nights in Jul 2025

8/10 Good

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice breakfast

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.
Stayed 5 nights in Dec 2024

6/10 Okay

Cristian

Liked: Cleanliness
Disliked: Property conditions & facilities
One bed was worn-out making hard to sleep in. However they didn't want to change the mattress and offered a stinky smoking room as alternate.
Stayed 5 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice air conditioning and room size

Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Tomihisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access from subway.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention amazing very friendly ,efficient nice and kind. Flexible as well.
Stayed 2 nights in Aug 2024

8/10 Good

Sandnes

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Stayed 2 nights in Feb 2024

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible breakfast, nice Rooms. Unfortunaly we had Windows to the arrest with garbagetrucks tumbling outside every morning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't ask for a better Port in a Storm

I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Stayed 1 night in Jun 2024

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Nothing fancy . Clean and tidy.
Stayed 3 nights in Nov 2023

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Stayed 3 nights in Jul 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Positives : Great location. Beside Prater Amusement and Restaurants. Very Clean room. Friendly service. Negatives: Thin walls, Woke up every morning early at 8 to the sound of doors banging.
Stayed 3 nights in Mar 2023

8/10 Good

Håkon

Liked: Cleanliness, staff & service
Quiet area but still relative close to U1. Could not use AC, so only cooling through window.
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Easter Weekend- 2025

Room was a little dusty on arrival, especially under the beds and tables. Bathroom door handle had been damaged previously and locking mechanism didn't fully retract if used. Light above bathroom mirror never came on either. We took the room as it was advertised with a bath which our daughter would have benefited from, room only had a shower. Communal areas were very well maintained and front desk assistance was very helpful on check in/out and also assisted us with a uk plug converter at no charge. We only stayed for one night and were out early the next day so didnt mention the issues at the time.
Stayed 1 night in Apr 2025

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort

No airport shuttle

Although this hotel advertises a shuttle from the airport, none is available. They tell you to take a cab. The write up should be changed on Hotels.com as the advertised shuttle was part of the reason we chose this hotel.
Stayed 1 night in Nov 2022