Hotel Mercure Wien Zentrum

4.0 star property
Eco-certified hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Zentrum

Reception
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Property entrance
Business center
Modern luxury awaits at Hotel Mercure Wien Zentrum, steps from Vienna State Opera. Guests relax by the lobby fireplace or dine at GO!Wien restaurant, serving three meals daily. The hotel offers bike and car rentals, making it easy to explore Vienna's magnificent sights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AED 800
AED 902 total
includes taxes & fees
29 Sep - 30 Sep

Room options

Privilege, Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Designer toiletries
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, Hotel Mercure Wien Zentrum is near a metro station. Vienna State Opera and Hofburg Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like Segway tours.
Map
Fleischmarkt 1a, Vienna, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 10 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 16 min walk - 1.4 km

Getting around

  • Schwedenplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪Café Daniel Moser - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Rot12 - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk

About this property

Hotel Mercure Wien Zentrum

Upscale eco-certified hotel near St. Stephen's Cathedral
Vienna State Opera and Vienna Christmas Market are located near Hotel Mercure Wien Zentrum, which provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, GO!Wien, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A front-desk safe, luggage storage, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 105 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 32 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Zentrum pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Mercure Wien Zentrum?

Check-out is at noon. Late check-out is available for EUR 69 (subject to availability).

Does Hotel Mercure Wien Zentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Hotel Mercure Wien Zentrum located?

Located in Innere Stadt, this eco-certified hotel is within a 5-minute walk of Fleischmarkt, St. Stephen's Cathedral, and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Schwedenplatz U-Bahn and Marienbrücke Tram Stop are within a 5-minute walk.

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Reviews

Hotel Mercure Wien Zentrum Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 404 out of 1006 reviews
Rating 8 - Good. 477 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

Reviews

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel in una posizione eccellente Letti comodi camera pulite puoottpulizia
Stayed 5 nights in Aug 2025

10/10 Excellent

Behnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 2 nights in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen, viele Sehenswürdigkeiten sind fußläufig zu erreichen
Stayed 1 night in Jul 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place near to all sights to see.
Stayed 6 nights in Feb 2025

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentral.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kinue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto era de bom tamanho e estava bem limpo
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toll gelegenes Hotel

Sehr zentral gelegenes, modernes und sauberes Hotel mit sehr freundlichenm Personal.
Stayed 3 nights in Apr 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Localização excelente. Cafe da manha super recomendado. Travesseiros ruins
Stayed 5 nights in Jun 2025

10/10 Excellent

Rosane A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nossa estadia foi excelente. A funcionaria Maria Eduarda que fez o nosso check inn extremamente cordial e solicita. Ficamos num quarto excelente, com frigobar que era reposto gratuitamente todos os dias
Stayed 3 nights in May 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zuvorkommendes und freundliches Personal. Hotel liegt perfekter Lage. Sehr zu empfehlen.
Stayed 2 nights in Mar 2025

8/10 Good

Sigrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche und kompetente Mitarbeiter
Stayed 3 nights in Feb 2025

10/10 Excellent

Terry

7 night stay visiting family in Vienna. Hotel was clean, all staff were courteous, attentive, and most helpful. Would highly recommend the Mercure. Only minor point-the bathroom was a bit small.
Stayed 7 nights in May 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
Alles wunderbar gewesen. Personal sehr freundlich. Ich komme wieder :)
Stayed 1 night in Apr 2025

10/10 Excellent

Helen Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.
Stayed 7 nights in Feb 2025

8/10 Good

Codrut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist perfekt gelegen (zentraler geht es wohl kaum). Das Team war freundlich und hilfsbereit. Die Zimmer sind an sich sauber, die Betten bequem. Die Einrichtung etwas in die Jahre gekommen (NICHT schlecht, aber sie hat schon bessere Tage gesehen). Vor der Anreise mit dem Auto unbedingt die Parkplatz Situation beachten. Das Hotel hat Sondertarife im nahegelegenen Parkhaus, allerdings sollte man vorher klären wie man da hin kommt, denn rund um das Hotel gibt es entweder nur Halteverbote oder Anwohner-Parken (mal eben Ausladen und nach dem Parkhaus fragen kann "riskant" werden).
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage - sehr zentral und trotzdem sehr ruhig
Stayed 3 nights in Aug 2024

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Well furnished room in modern style. Easy check-in with friendly and helpful staff. Great location very close to lots of dining options and short walk to all the main tourist sites. The only quibble is the price of breakfasts - 26 euros per person seems very steep. We made alternative arrangements.
Stayed 3 nights in Apr 2025

8/10 Good

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral gelegen und fussläufig zum Flughafentransfer/Bus
Stayed 2 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Stayed 4 nights in Dec 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
Stayed 2 nights in Mar 2024