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"Great boutique hotel and great service. We were provided with an upgrade. The fron desk staff/host was wonderful. Unfirtinatley, i fprgot his name. He was very attentive and pleasant. They are lucky to have him. "

"Excellent modern hotel in an amazing location. Breakfast was great, in the wonderful setting of the hotel’s massive atrium. Helpful staff, good rooms."

"Second time staying at Charm and has always been celebrating my husband’s birthday. This year, we got upgraded by the staff for some reason. Staff were nice and welcoming. Breakfast was nice. Spa treatment was nice, had an hour massage to relax us. I just like staying at Charm 👍👍"

"Perfect location Immaculate room Modern hotel Friendly staff "

"as usual the apartment was just right for a long weekend- perfectly equipped and GREAT towels"

"Lovely room, great location "

"Lovely room, couldn't be happier. Super convenient and very neat and clean. We'll definitely be coming back"

"Was happy with everything about my stay accommodation staff and the choices on the breakfast menu"

"Very nice old property very well maintained the staff is very helpful and friendly The only problem was they have no elevators and I have a bad back and had to walk up 3 flights of stairs They do have a nice restaurant and right in the middle of the lanes witch is a large area if shops and restaurants"

"Great location but quite noisy. We stayed on a weekend and as the clubs and pubs emptied out there was a lot of shouting and singing from the street so just be aware of that. Room was comfortable and clean but a little underwhelming for the price. Staircase up to room is very narrow so quite difficult to negotiate with luggage. Would not recommend for a person who is not too mobile."

"It was perfect for a long weekend getaway. The location was great, and it was quiet and peaceful, even when the rest of the city was having a good time. My room was called Indulgence, and I was lucky to have a view, with large windows, of the sea and the small park outside. This proved to be extra useful as I wasn't feeling well one of the days and spent it fully in the room. Within walking distance to cafes, restaurants, grocery stores, etc. Appreciated having a small mini fridge, a tea kettle,...

"This hotel promised much but fell short in a number of different areas, namely around the room and en-suite. For a 4 star hotel the room was worn around the edges for example the plug socket for the kettle didn't work and the strings for the blinds were broken and then knotted. In addition, the main blind in the bedroom had masking tape on it. A 4 star hotel should have better quality fittings. However on the positive side, the bed was big and comfortable, and the staff were pleasant. Although...

"Each room has different decor. We chose the Moroccan room which although lovely was a bit dark for me. The staff and the breakfast was really lovely and we would definitely stay again but would choose another room 😊"

"Gute Unterkunft, zentral gelegen, sauber, aber etwas hellhörig. Für eine Nacht perfekt, auf jeden Fall empfehlenswert."

"Excellent location and great all round, had everything we needed "

"Really enjoyed our stay here, great location in the lanes. Staff were really helpful, the room was clean with some great decor touches and had all the amenities we needed"

"Staff are amazing and location is spot on"

"Love this hotel - stayed twice in one month! Friendly welcome, really helpful staff (they go above and beyond), great location and good value. Will be back!"

"We had such a lovely time and was made to feel so welcome. The house is beautiful and the food was excellent. We highly recommend The 21, Susie was warm and welcoming and a breath of fresh air. Thank you for a wonderful stay Gary & Rich"