"Bathrooms were not clean, very grungy. Beds were not comfortable. The location of this hotel is perfect though, so close to the T. "

"Perfect way to start a vacation. Took away much of the arrival stress. Convenient. Dinner was delicious, not rushed, great service."

"Our rooms were not available at 4pm check in time, we discovered while trying to shower that 1 of our rooms had no shower soap or hand soap. It turns out the ENTIRE HOTEL HAD NO HAND SOAP. Then the elevator started going haywire while us + others were in it. Then their engineering team insisted they had to come in to upgrade our TVs immediately, despite do not disturb signs being on. "

"Nice, helpful staff, not enough parking associated with the hotel & confusion where else to park. Thin walls in my room and loud neighbors."