"The hotel was amazing the only thing i would suggest maybe have a little map for where the hotel is as we couldnt find it it took a while to find but apart from that couldnt fault our stay and the plate of cakes was a lovely touch thank you to the hotel for that "

"Limited parking. Had to park in the station parking area."

"The staff here are wonderful and the rooms so beautiful"

"This is a great hotel. Whenever we visit Newcastle upon Tyne we always stay here. The hotel is excellent value, very clean, quiet and the staff are very friendly and engaging. The restaurant and bar are excellent. There is plenty of free parking too. "

"Nice hotel, convenient for bus into Durham and an excellent price. Very nice breakfast."

"Excellent quality and service"

"Room was clean and tidy, no problems"

"Smooth check in, nice spacious room and bathroom, very clean. Staff very freindly and helpfull. Food really good. Food and drink reasonably priced. Overall very good."