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"loved it"

"Hotel was clean, excellent location, nice pool, but gym space was small and broken equipment."

"Had an amazing staycation to end my birthday, they sent champagne and an amazing cheesecake to my room. Everyone was super sweet and helpful!"

"Everything and location"

"Great location! 30 min walk to each of my 3 destinations for this trip. Nice bakeries & restaurants in the area. Nice clean room. Ceiling looked like it was in the middle of some repair; industrial look? Weird bit was power was glitchy for a few hours. No elevator, wi-fi, restaurants, beeping alarm going off. One trip up the stairs & one down stairs made me rethink my 7th floor room. No compensation offered and minimal services offered so I went out & stayed away for 6 hours. Fixed when I...

"The best thing about this hotel is the location. It's in a very good spot and walkable to a lot of shopping and restaurants and a short uber ride to other sites. It was a disappointing experience though. It's not that the staff were mean but they weren't exactly eager to help or approachable from the time I got there and wanted to leave my bags until check-in time. Anyway, the hotel lost power for several hours which wasn't great. Thankfully their a/c will give you frostbite if you leave it on...

"Shower gel was running out and they didn’t refill it after I told front desk person"

"Great experience"

"I only one issue but the staff handle everything professionally and timely. The Windsor staff is what makes the hotel."

"Location"

"Staff and pool were great..bunk beds perfect for our family of 4"

"Muy buena atención"