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Comfort Inn & Suites West Springfield

2.5 star property
Travelers gather around the welcoming lobby fireplace after a day of adventure, while others enjoy a refreshing swim in the indoor pool

Choose dates to view prices

The Comfort Inn & Suites combines coziness with convenience. Relax by the lobby fireplace, swim in the indoor pool, or browse the gift shop. Free WiFi keeps you connected, the staff offers attentive service, and RV parking is available for road-trippers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is AED 385
AED 440 total
includes taxes & fees
7 Jun - 8 Jun

About this property

Comfort Inn & Suites West Springfield

  • Hotel near MGM Springfield
  • You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a hot tub at Comfort Inn & Suites West Springfield. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self parking
    • RV/bus/truck parking, coffee/tea in the lobby, and free newspapers
    • A 24-hour front desk, an elevator, and a gift shop
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 75 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free newspapers.
  • Extra amenities include:
    • Bathrooms with showers and hair dryers
    • 32-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

Similar properties

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Red Roof Inn PLUS+ West Springfield
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.0 out of 10, Good, 1,002 reviews
The price is AED 327
AED 375 total
includes taxes & fees
25 May - 26 May
Red Roof Inn PLUS+ West Springfield
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Inn & Suites West Springfield have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on 7 June 2026 start from AED 385, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites West Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites West Springfield?

Check-out is at 11:00 AM.

Where is Comfort Inn & Suites West Springfield located?

Situated in West Springfield, this hotel is within 1 mi (2 km) of Olympia Ice Center, Connecticut River, and Riverdale Shops. Big E and Holyoke Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 321 out of 951 reviews
Rating 8 - Good. 294 out of 951 reviews
Rating 6 - Okay. 174 out of 951 reviews
Rating 4 - Poor. 103 out of 951 reviews
Rating 2 - Terrible. 59 out of 951 reviews

Reviews

Verified

8/10 Good

Kelly

Liked: Amenities
Very helpful staff, comfy beds!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Great location, clean staff was very very friendly
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yezenia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I reserved for a couple nights - would’ve liked to know there would also be a robotics convention at the same time and zero quiet - people running through the halls all hours and even knocking on my walls and door accidentally thinking it was their friends room /// horrible experience!! 50 people at a time in both the “free breakfast” and the pool/ spa - definitely didn’t eat no where to sit crowded and extremely loud from 6am - overall- staff was nice - I wish I stayed somewhere else also charged one extra person on my second night went to correct but again toooooo many people
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
The hot tub was definitely hot enough. The pool was a little bit cool though could’ve been a little warmer. The female desk agent that greeted us upon arrival was amazing. The hotel was pretty dead so she upgraded us to a suite which was great the gentleman that was working the front desk during the day I believe should not be in customer service. He didn’t have a smile on his face the entire time he was not very accommodating. The breakfast was amazing. Also, you really get a lot for your money plus you’re off the main road with the location. I loved it.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities at this property great breakfast loved having the laundry available having a pool and hot tub. That was also great. The only negative is there’s a male associate running the front desk in the morning hours, and during the day he should not be in customer service does not smile and that’s what you want when you walk through the door. The woman in the evening is excellent very accommodating. They upgraded my room because it was so dead. She was a peach. I love the property because it’s not right on Riverdale Road. It’s in the back you feel safe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shareen

The staff at check in was personable and highly professional.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Crystaline

Liked: Cleanliness, staff & service, amenities
I live it it was clean pool was hot
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Hot tub and comfy beds
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year , staff very nice & the place plus the pool are very clean
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Rosanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, breakfast was good but ended too early. Stayed two nights and was quiet and good location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Suzanne

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Quiet location. Free breakfast, free parking and a swimming pool were all great benefits.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ricki

Liked: Cleanliness, amenities
When I checked in the lady at the front desk went above and beyond. She was wonderful. The room was clean. The pool area was in good condition and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean...
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very friendly and engaging staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and quiet area with a lot of close restaurants
Stayed 1 night in Jun 2025
Verified

8/10 Good

menderes

Liked: Cleanliness, amenities, property conditions & facilities
Our room and the bathroom was very nice and clean and the young man tending to the breakfast was very helpful and nice.
Stayed 2 nights in May 2025
Verified

8/10 Good

Kyle

Liked: Cleanliness, amenities
Very clean and friendly
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, amenities
Staff was friendly , beds were comfy . Great hotel
Stayed 7 nights in Sep 2024
Verified

8/10 Good

Jan

Nice quiet location, easily accessible to shopping and dining.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in and for morning breakfast were friendly and wonderful.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the breakfast was excellent.
Stayed 1 night in Apr 2024
Verified

8/10 Good

BRADFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but furniture is a little dated. Hotel is close to shopping and restaurants. No safe in the room.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

JAMES M

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was better than most motel offerings.
Stayed 2 nights in Sep 2024