"El hotel es bello, el personal atento y muy profesional, la comida muy buena. La habitación que nos dieron no tenía clóset y el aire acondicionado no funcionaba bien. Solicitamos cambio por lo del A/C. Lo otorgaron a una habitación idéntica pero con clóset (armario) lo cual fue una mejora. Resolvieron, eso es lo que mejor se valora."

"The staff were incredibly hospitable and friendly, more so than most! We had a member of our group with a disability and they were very accomodating of her in terms of room placement, bed separation etc. They also arranged a taxi for us to the train station on our final day and provided recommendations for where to eat nearby. Plus, a check out time of 12pm is a real luxury! The rooftop food and bar upstairs were fantastic quality too, we had top quality sushi and cocktails there. And we really...