Find hotels near Westfield Great Northern Mall, Cleveland from AED 264

"I would give it 1 star for the quietness, thats all."

"The staff were nice. Air conditioning worked well. The Room was clean but there was peeling paint on the ceiling from water damage. Would have been nice to have a coffee pot in the room and the there was no remote for the tv in room, we had to ask for one at the check in desk. Overall for the price I would stay again. "

"Great place to stay! Super clean! Great staff!"

"We got the place based on price, and were only passing through for the night. We checked in just fine. Nothing too exciting to report there. The elevator smelled like cigarette smoke, but it was quick and fast. There was music blasting from the pool area, but as soon as we got into our room, it was quiet. I think that was one of the very few positive things about this place: it was really really quiet once you got into the room. The room itself was not swept up. There were some paper shredding on the ground along with a couple finger nails that obviously missed the garbage. The floor was dark so it was really visible that it wasn’t cleaned up. The whole room was just really outdated and dark. The bathroom could’ve been cleaner, but we were tired and as long as we didn’t find any signs of bedbugs (or really any bugs for that matter), we were fine for just the few hours we needed to sleep."

"I am writing to formally complain about my recent stay at Ramada by Wyndham Cleveland Airport West, 22115 Brookpark Rd, Cleveland, OH 44126, from May 7–12, 2026. Unfortunately, the room conditions were unacceptable. Issues included a noisy air conditioning unit, dirty toilet, broken bathroom exhaust fan, non-working lamp, flickering TV, stained bedding that appeared to contain blood, a door that would not shut properly, and no hangers available for clothing. In addition, the breakfast quality was very poor, with cold eggs and sausages that had to be reheated in the microwave. This was an awful experience from start to finish, especially for a Wyndham-branded property. Based on the conditions we experienced, I can honestly say that I will never stay at this location again."

"terrible rooms "

"Friendly staff "

"Sonesta sold our room after I reserved and confirmed our room earlier that day. I told them exactly what time we would arrive, and they assured me all was good to go. When I arrived, rude man on phone wouldn’t open door and talked to me through phone (didn’t even see a face) and said manager quit, and when I asked name of person on phone he hung up on me, wouldn’t even open the door for me (even though I called back asking to talk to him about options) and called not one but THREE POLICE squad cars saying I threatened him. What I said was my husband was going to come talk on the phone because I was confused. The Olmstead Police were fantastic realizing we were just normal people confused by driving 7 hours and not having a place to stay late at night. Police pointed out a better hotel for us to stay next door. That hotel next store is top notch, took our honor points number, laughed at the cops being called, and booked us into a nice room immediately paying less than I was at Sonesta. We were not the only one this happened to, as a guest from new hotel told us. Expedia ensured a refund and apologized for our experience. No apology from Sonesta for calling 3 police squads on me. I can laugh at it now, but this goes down in books as official worst hotel experience. "

"I would rate this hotel as the worst I’ve ever been to. I’m always willing to give positive reviews and highlight aspects but the cleaning it was extremely poor! Human hair and steins on the bed sheets and bed towels. They literally just fixed the room without changing any linen at all. Although the staff was friendly and polite! "