Find all hotels by Independent in Whites City, NM

"It looks way nicer in pictures, but there’s not many hotels in Carlsbad and the staff was really nice so we had a pleasant stay overall. "

"Everything was great!"

"Lady in the front told me 20$ deposit and tried scamming me out of 67$ after I paid 90$ good thing I put a limit on my card for the 20$ that’s what honest saved me."

"Nice hotel, clean, good breakfast, great room "

"Unfortunately, when we arrived, the young woman at the front desk had no understanding of ADA rooms. She put us in a hearing impaired room instead of mobility room. We have stayed in many hotels, and it is not uncommon for this to happen, but I cannot let the comment she said go. When I went to the desk to ask if there was a shower chair available, she said there is a foldable chair in the closet that he can use. I immediately asked a clarifying question, "are you referring to the luggage rack?" She giggled and said I guess so. I was dumbfounded. The hotel did provide a shower chair the following day and they offered to allow us to move rooms, but we had already unpacked, ext. I was very happy otherwise with the hotel. I am hoping that she can get training to better understand ADA. I felt so bad for my husband being told that, he did not deserve that and it definitely changed our trip significantly."

"Nice place to stay. Good location. Great staff!"

"The room was spatious and spotlessly clean. We were on the second floor and it was very quiet. Great location near the caverns. Super friendly staff member greeted my late arrival with the most pleasant conversation. Thank you! We would stay there again! "

"Very Comfortable Place To Stay"

"The room was great and clean."