Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Pullman Phuket Panwa Beach Resort

5.0 star property
Beachfront resort with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Pullman Phuket Panwa Beach Resort near Chalong Bay offers a beachfront getaway with an on-site winery, swim-up, and beach bars. Guests can sunbathe in private cabanas or visit Talay Spa for treatments. The staff receives consistently positive reviews from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Pet friendly
The current price is AED 534
AED 633 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Deluxe Room, 2 Twin Beds, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea) | Beach/ocean view

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 115 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Garden View

Family Suite, 1 Bedroom, Balcony, Garden View | 1 bedroom, premium bedding, down comforters, memory foam beds

Family Suite, 1 Bedroom, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Villa, 1 King Bed, Sea View

Villa, 1 King Bed, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Villa, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 150 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Garden View

1 bedroom, premium bedding, down comforters, memory foam beds

Villa, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family) | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite With Sea View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite With Sea View

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room With Sea View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe King Room With Sea View

  • Sleeps 2

View all photos for Deluxe Twin Room With Sea View

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Twin Room With Sea View

  • Sleeps 2

View all photos for Deluxe Family Room With Balcony

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Family Room With Balcony

  • Sleeps 4

View all photos for Junior Suite Sea View

1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite Sea View

  • Sleeps 2

View all photos for Pool Villa Garden View, 1 King Bed, A Tropical Oasis To Recharge

1 bedroom, premium bedding, down comforters, memory foam beds

Pool Villa Garden View, 1 King Bed, A Tropical Oasis To Recharge

  • Sleeps 2

View all photos for Villa, 1 King Bed, Beachfront

1 bedroom, premium bedding, down comforters, memory foam beds

Villa, 1 King Bed, Beachfront

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 150 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Villa Beachfront

1 bedroom, premium bedding, down comforters, memory foam beds

Pool Villa Beachfront

  • Sleeps 2

View all photos for Junior Suite, 1 Bedroom, Sea View

Junior Suite, 1 Bedroom, Sea View | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Pool Villa Sea View, 1 King Bed

1 bedroom, premium bedding, down comforters, memory foam beds

Pool Villa Sea View, 1 King Bed

  • Sleeps 2

View all photos for Junior Suite Family

1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite Family

  • Sleeps 2

About the neighborhood

Map
44/5 Moo 8 Sakdidesh Road, Wichit, Phuket, 83000

What's nearby

  • Ao Yon Beach - 14 min walk - 1.2 km
  • Phuket Aquarium - 16 min walk - 1.3 km
  • Panwa Beach - 2 min drive - 2.3 km
  • Chalong Bay - 6 min drive - 1.6 km
  • Phuket Weekend Market - 14 min drive - 13.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 62 min drive

Restaurants

  • ‪AKOYA | Star Lounge - ‬19 min walk
  • ‪Tu Bar Sri Panwa - ‬13 min walk
  • The Junction
  • ‪Baba Poolclub Phuket Restaurant - ‬19 min walk
  • ‪The Library Lounge - ‬10 min walk

About this property

Pullman Phuket Panwa Beach Resort

Luxury resort near Phuket Aquarium
Located close to Chalong Bay, Pullman Phuket Panwa Beach Resort provides a swim-up bar, a beach bar, and a poolside bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Treat yourself to a deep-tissue massage, a body wrap, or a facial at Talay Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, sailing, and boat tours. Stay connected with free wired internet, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with a waterslide, free cabanas, and sun loungers
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a free beach club on site
  • An electric car charging station, express check-out, and supervised childcare (surcharge)
  • A banquet hall, a porter/bellhop, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 211 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Hydromassage showers, eco-friendly toiletries, and deep soaking tubs
  • 49-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, balconies, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

2 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers

My Beach Resort Phuket

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 436 reviews
My Beach Resort Phuket

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; THB 883 for adults and THB 441 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Aqua
  • Edge Beach Club
  • Tamarind
  • The Junction Bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,854 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 1000 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 883 for adults and THB 441 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: THB 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, LINE Pay, and WeChat Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Phuket Panwa Wichit
Pullman Phuket Panwa Beach Resort Wichit
Radisson Blu Plaza Resort Phuket Panwa Beach Cape Panwa
Radisson Blu Plaza Resort Phuket Panwa Beach Hotel Cape Panwa
Pullman Phuket Panwa Beach Wichit

Frequently asked questions

Does Pullman Phuket Panwa Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7 AM–7 PM.

Is Pullman Phuket Panwa Beach Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of THB 1000 per pet, per night.

How much is parking at Pullman Phuket Panwa Beach Resort?

Limited spots are available.

What time is check-in at Pullman Phuket Panwa Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Phuket Panwa Beach Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Phuket Panwa Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Where is Pullman Phuket Panwa Beach Resort located?

Located in Cape Panwa, this beachfront resort is on the boardwalk/promenade and within 1 mi (2 km) of Phuket Aquarium and Chalong Bay. Phuket Weekend Market and Central Phuket are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pullman Phuket Panwa Beach Resort Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 369 out of 657 reviews
Rating 8 - Good. 183 out of 657 reviews
Rating 6 - Okay. 61 out of 657 reviews
Rating 4 - Poor. 21 out of 657 reviews
Rating 2 - Terrible. 23 out of 657 reviews

Reviews

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money for a luxury resort in Phuket. The 2 infinity pools, pool bar and private beach were the highlights. Service and staff was outstanding. The room itself and hotel grounds were well maintained for a 20 year old property but its age did not go unnoticed. It is secluded and quiet, best to rent a car for accessibility to old town and the rest of the island. Plenty of parking on site
Stayed 4 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here too good
Stayed 3 nights in Jul 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mitsuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 2 nights in Aug 2025

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiwis on tour

We are from New Zealsnd,stayed here July 2025. The ocean was calm, stunning, incredible swimming pools, lovely staff, good food. The ocean everywhere else in Phuket is too windy and tough this time of the yea! We loved the resort
Stayed 1 night in Jul 2025

10/10 Excellent

WANLAPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t find any better than this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

CHIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and comfortable room, excellent!
Stayed 4 nights in Apr 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The view and service were amazing. The rooms were spacious and very clean, and the breakfast buffet was great. The pool area was beautiful, although the pool water was a bit too warm for my liking. Overall, a great experience!
Stayed 4 nights in Apr 2024

10/10 Excellent

Mei Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Food is only soso but the environment is perfect. Close to private beach, the pool is nice too. Love the beach (very shallow) and the whole atmosphere of the resort. High tie time is limited so if you want to go to the sea be aware. Will definitely visit again.
Stayed 3 nights in Mar 2023

8/10 Good

Ratchanok

Liked: Cleanliness, staff & service, room comfort

:)

Beautiful view and good service!
Stayed 2 nights in Aug 2023

6/10 Okay

Rawezh

Property is just okay. Beach not really swimmable. And I got food poisoning from the lunch Buffett service. Most likely would not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ai Nee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this resort for my birthday trip and they prepared a room with birthday decor and a small cake to welcome me , that’s so so sweet ! Staff also very friendly, thoughtful, and they will fulfil your needs if possible. They are complimentary stuffs campaign going on when you join member now. I recommend this resort if you want to chill and a quiet area to stay. Around this area have very limited stores, and don’t have 7-11 nearby. From airport to this resort takes about 1hr plus with smooth traffic.
Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

There are better options

The hotel is worn out and not well maintained. Some rooms are [cheaply] renovated, others are very outdated. If you are looking for a beach, beware the sea level is very low and there is no sea during low tide at all. The area overall is not very developed with limited options for food, and long trips to anywhere due to traffic.
Stayed 13 nights in Nov 2023

10/10 Excellent

Sunpop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
อาหารเข้าดีมาก สอาดตามมาตรฐาน5ดาว
Stayed 1 night in Sep 2025

10/10 Excellent

Menandro

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel to stay. They offer free beach entertainment (kayak, paddle board etc.) The beach is beautiful and the water calm. Food is great and rooms clean comfortable. Is a little pricey but worth
Stayed 4 nights in Jul 2025

6/10 Okay

Nadja

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotell itself is okay. We would however not have chosen it again. The aircondition in our villa was making loud screaming sounds at random times, several times during the night. We made the management aware of this on 4 occasions and they sent engineers to our villa several times. They were sorry, but it never got fixed. I lost my temper at the last night when it woke us up at 1 am, and then we were offered to change villas. But who does that in the middle of the night. There were also cockroaches on the property, and we saw one huge one in our villa. Really disturbing. The bathtub was not really cleaned during housekeeping. The service around the pool and at the beach is close to non existing, you have to either catch them, or walk up to the bar above the pools yourself. There are also loads of crows and birds hunting for food there, but as they rarely clean up if you do order, you might have to walk back your trays yourself if you want to avoid being hassled by the birds and getting your towels full of bird poop. We ended up doing that on a couple occasions. If you don’t pay at the bar, it’s a 50/50 chance of getting your change. I don’t mind tipping, and most times I do. But ending up paying double just because I lack small bills in not ideal.
Stayed 12 nights in Jun 2025

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Stayed 3 nights in Jun 2025

10/10 Excellent

Ceinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Hiwever, in-dining servicing was taking too long
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Feb 2025

6/10 Okay

JADE

Not as Expected

Bedside Light switch, hair dryer not working. Bathroom door cannot close. 1st night the shower drainage is clogged. Sent this list to hotel, they changed the hair dryer and unclogged the shower drainage. Had buffet dinner at hotel, the BBQ meat and prawn is tough, need to ask chef to re-cook fresh. Not much selection at breakfast too.
Stayed 4 nights in Jan 2025

8/10 Good

Neale

Liked: Staff & service
Disliked: Property conditions & facilities
Overall this hotel was good. The staff were good especially the pool and beach people, they were amazing. The breakfast was also incredible. The main thing that let it down was the overall condition of everything. It’s just very tired in places and in much need of an update. There were bits falling off the bar roof by the pool and lots of things were broken. In our room hardly any of the light switches worked and we didn’t even want to go near the outside tub, it was just a bit grim.
Stayed 5 nights in Jan 2025

2/10 Terrible

evgenia

Disliked: Cleanliness, staff & service, property conditions & facilities
For a 5-star hotel this expensive, this was a truly terrible experience. After two days of traveling, we arrived to find no towels in our room. It took five calls to reception before we got beach towels instead of regular towels. The next day, we were given only one towel for three people, and the day after, just two towels—still not enough for 3 of us. The cleanliness was appalling. Our room had tiny ants crawling everywhere, and the bathtub was not cleaned properly, with hair all around the drain when we checked in. This level of hygiene is unacceptable for any hotel, let alone one at this price point. Customer service was virtually non-existent. Every time I called to order room service, I was told someone would call back, but no one ever did. When I tried to extend our stay while waiting for other accommodations, I called the day before and was told to call back later. The next morning, on the day of check-out, we were suddenly informed that the hotel was fully booked and had to leave immediately, with no prior notice. To extend our stay, I was casually advised to check a well known third party service for availability. This hotel failed on all fronts—cleanliness, service, and communication. As an expensive hotel it was an absolute disappointment. I would never recommend staying here. Spend your money somewhere that values its guests and provides basic services.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lea Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel. In der Nähe ist nicht besonders viel, aber für einen ruhigen, entspannten Urlaub - besonders als Familie - ist es super.
Stayed 11 nights in Dec 2024

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr schöne Anlage mit tollen Zimmern und tollen Ausblick. Alles sehr ruhig. Personal alle unfassbar freundlich. Tolle Deko auf den Zimmern/betten. Einfach nur toll!!!
Stayed 5 nights in Nov 2024