Travelers find rustic charm and convenience at the foot of Windham Mountain Resort, where outdoor adventures and cozy comforts create the perfect mountain getaway
The Haüs Windham sits just steps from Windham Mountain Resort, offering a welcoming mountain retreat. Guests stay connected with in-room WiFi while enjoying outdoor barbecue grills for casual meals. Free self parking makes exploring the area hassle-free.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Cribs (infant beds) are available for USD 49.99 per day
Property payment types
Important information
Optional extras
Pet fee: USD 50 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: USD 49.99 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is The Haüs Windham pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at The Haüs Windham?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Haüs Windham on 25 May 2026 start from AED 474, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Haüs Windham?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Haüs Windham?
Check-out is at 10:00 AM.
Where is The Haüs Windham located?
Situated in Windham, this hotel is within 1 mi (2 km) of Catskill State Park and Windham Country Club. Windham Mountain Resort is 2.1 mi (3.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed in the mirror cabin everything was great just prepare to have no microwave and or a burner. So you cannot cook or heat anything up. I was able to make it work by just getting stuff that can be eaten cold and then going out to dinner which was fine. Also because the cabin is mirror please note birds constantly fly into it on purpose. It was one bird that every day i was there from morning to night was hitting the glass and it did get very annoying.
Stayed in Hamilton suite: Keypad lock was horrendous. Door didn't stay closed unless lock was turned. No kettle or microwave for basic food prep. Bathroom shower was unclean. Only saving grace was bedroom was well heated with decent beds. Do yourself a favor and pass on this place.
Parking Conveniently Located by Every Property!
Furniture is Stylish and Comfortable.
Showers are Brilliant aka Jetted!
Bedroom Jacuzzi was Deep & Relaxing.
Sleep was Amazing in Memory Foam Bed.
Kitchen was Supplied Amply: Dishes, Utensils, etc.
Beautiful Night Scenery: The Stars!
Anthony
Stayed 1 night in Jul 2025
Verified
8/10 Good
Gregg
14 July 2025
Liked: Cleanliness, staff & service, room comfort
Had a bit of a musky smell, had sliding glass doors to nice deck, wish they had screens to keep bugs out, other than that nice
Photos are misleading when it comes to the glass haus. A lot of their rooms are not fully maintained. We could not use hot tub, some doors in the revere room didn’t lock, the heat stopped working by morning hours and the room was absolutely freezing. No one is on site if you need immediate help. I want a partial refund.
Stayed at Windham Mountain Club’s Presidential Duplex Revere Suite (12/21–12/23). Very disappointing, with serious safety concerns.
There was **no smoke detector** in a two-floor cabin, and the **heat did not work**. The only heat source was a gas fireplace, forcing us to run it overnight in winter with no smoke detector present. The fireplace also shut off at night, leaving the cabin extremely cold. We reported this multiple times; staff confirmed the issue but **never fixed it**.
Other problems included a staff member attempting to enter despite a “Do Not Disturb” sign, a strong chemical/vinegar odor in the steam shower that burned my partner’s eyes, an unusable jacuzzi and rainfall shower, unsafe access to the hot tub, missing advertised amenities, and **mouse feces/urine on furniture and countertops**.
For a property marketed as luxury, the lack of safety, cleanliness, and follow-through was unacceptable. I would strongly caution others before booking.
It was beautiful but I choose this over our regular place Vienna each year because of the jacuzzi tub, I was very disappointed when I had to clean it first because of the soap scum not cleaned from the people before us. Then the jets didn’t turn on . For it to be broken was so upsetting.
The gym wasn’t ready which was okay but confusing.
Also a Togo top for coffee but no coffee cup.
I wish it had a little paper with the WiFi password and maybe a couple places for food to order from with maybe the front desk number.
It was nice it’s all online but if you don’t screenshot everything you won’t know a thing.
My kids loved it.
I loved how it was beautiful.
It just needs a few things tweaked.
Amanda
Stayed 1 night in Aug 2025
Verified
4/10 Poor
Robert
29 April 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Fire alarm sat in the den area unconnected when we walked in. Was immediately texted we would receive 20% discount for hot tub not in working order which was good. Asked 3 times for wash rags for the bath, but no response. Full kitchen had no dish towels, rags, or dish detergent. Dishwasher did not work. We liked the space and the area, but being between seasons was not a good idea.