Mercure Hotel Windhoek

Property class: 4

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Located close to Maerua Mall and The Grove Mall of Namibia, Mercure Hotel Windhoek provides a terrace, 2 coffee shops/cafes, and a garden. Treat yourself to a facial, a massage, or a body scrub at Oukolele Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a playground and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a small table.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a small table, two armchairs, and a window with a view of trees.

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a small table.

Classic Room, 2 Twin Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Windhoek, Mercure Hotel Windhoek is near the airport. Maerua Mall and The Grove Mall of Namibia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore NamibRand Nature Reserve. Namibia University of Science and Technology Hotel School and Katutura Township are two other places to visit that come recommended. Visit our Windhoek travel guide
Map
Corner Of Auas Aviation Road, Windhoek, 9000

What's nearby

  • A church with a tall steeple and a clock tower, surrounded by palm trees and well-maintained gardens.
    Christ Church
    5 min drive - 4.4 km
  • Independence Stadium
    18 min walk - 1.6 km
  • Maerua Mall
    3 min drive - 3.0 km
  • The Grove Mall of Namibia
    4 min drive - 3.7 km
  • NamibRand Nature Reserve
    5 min drive - 4.4 km

Getting around

  • Windhoek Station
    11 min drive
  • Windhoek (ERS-Eros)
    1 min drive

Restaurants

  • KFC Southgate
    13 min walk
  • Krisjan's Bistro
    4 min drive
  • Skyview Restaurant
    6 min walk
  • Sante Fe Spur Steak Ranch
    5 min drive
  • KFC
    4 min drive

About this property

Mercure Hotel Windhoek

  • Upscale hotel near Maerua Mall
  • Located close to The Grove Mall of Namibia and NamibRand Nature Reserve, Mercure Hotel Windhoek provides a terrace, 2 coffee shops/cafes, and a garden. Treat yourself to a facial, a massage, or a body scrub at Oukolele Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a playground and dry cleaning/laundry services.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 15 meeting rooms
    • ATM/banking services, local meal delivery service, and an elevator
  • Room features
  • All 199 individually furnished rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
  • Other amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/closets, free extra beds, and electric kettles

Similar properties

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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 955 reviews
The price is AED 388
AED 454 total
includes taxes & fees
30 Oct - 31 Oct
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Frequently asked questions

Does Mercure Hotel Windhoek have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Mercure Hotel Windhoek pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Hotel Windhoek?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Windhoek?

Check-out is at 11:00 AM.

Does Mercure Hotel Windhoek provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NAD 380 per vehicle applies.

Where is Mercure Hotel Windhoek located?

Situated near the airport, this spa hotel is within 3 mi (5 km) of Maerua Mall, The Grove Mall of Namibia, and Christ Church. Namibia University of Science and Technology Hotel School and NamibRand Nature Reserve are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Windhoek Reviews

8.4

Very Good

9.2

Cleanliness

8.6

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel. Staff engaging and helpful. Felt safe and well cared for.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and excellent meals.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you for a safe and pleasant stay. the staff were incredibly kind.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
Stayed 14 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Mercury hotel great stay 6 days

Excellent staff, beautiful environment, love onsite restaurant,spa, gym. Grounds beautiful. Customer service 110%
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was bumped over to Movenpick, the sister hotel to Mercure on the shared property. Rooms at Movenpick have been redone and are nicely fitted out. The gym is awesome. The pool and pool area also awesome. There’s a coffee and pastry shop— excellent. And a nice restaurant whose primary fault is that there are only two fish dishes: Norwegian salmon and prawns. There’s a pizza place located within Mercure.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay in Windhoek

Mercure offers fabulous buffet for breakfast and lunch. People in the restaurant are very helpful and prompt. Room is spacious and great. Everything is good except for check-in experience. We did pre-paid, but they were not certain whether we paid. THe check-in took more than 40 min. Other guests said similar experience
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The Mercure is excellent value for money. I've stayed at its sister hotel, Movenpick, located on the same sprawling property, back when it was the Safari Hotel. As a guest of the Mercure, you have access to the excellent gym in the Movenpick. The Mercure has an excellent restaurant and is known for its pizza which I highly recommend. There is an outdoor pool as well as a coffee shop and a high-tented outdoor sitting area. Very nice indeed. My room was a bit dated but spotlessly clean and with all the necessary amenities. The air con worked flawlessly and power is dependable (unlike a lot of cities across Southern Africa). Plugs are UK, South Africa, and EU style plus USB. Two drawbacks: first, the absence of hot water in the shower. Maybe it would eventually come, but I wasn't willing to waste the hundreds of litres of water in the wait. So a quick lukewarm shower was what I had. Alternatively, you could have a hot shower at the gym at Movenpick. Second, room service was painfully slow. The food was good and hot when it arrived, but waiting nearly an hour was a disappointment. Nevertheless, I'd happily stay here again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central in Winhoek

Nice hotel with friendly staff og good service. Located central in Windhoek and close to EROS airport.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Nice stead
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Average accomodation Friendly staff at front desk Restaurant service was very poor
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is fine
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, but the restaurant was terrible, waiting over 40min and it was not even good, the worst meal I had in the country
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility is my priority.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints at all. Chairs are becoming a little rickety in the dining room and 1035
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine fantastische Unterkunft zu einem sensationell günstigen Preis. Unser Zimmer im 2. OG war mit dem Fahrstuhl erreichbar, modern, ausreichend groß, sauber. In der gleichen Anlage findet sich auch das Mövenpick Hotel, wo wir auch unser Frühstück bekamen. Das Frühstück war wirklich außergewöhnlich gut. Unsere Koffer konnten wir den Tag über an der Rezeption stehen lassen. Die Rezeption war gut ausgestattet und sehr hilfsbereit. Das Hotel war gut gelegen, nahe der Autobahn und zum Stadtzentrum. Vom nahegelegenen Flugplatz war nahezu nichts zu hören. In unmittelbarer Nähe finden sich Restaurants, Fast Food, Tankstellen.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Et lidt slidt hotel. Men generelt ok til prisen
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, comida, quarto, muito bons. Atendimento é demorado e um pouco de confusao na adminiatraçao e com atendentes.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel em boas condições, com alguns quartos reformados, outros mais antigos, mas no geral muito bons. Café da manhã internacional, muito completo e saboroso. Quartos espaçosos, limpos e roupa de cama de alta qualidade. Empregados educados. Único ponto negativo foi na indicação de taxi pelos funcionários do hotel. Indicam taxis privados muito mais caros, abusivos em relação aos preços médios de mercado e por aplicativo.
Stayed 5 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Safari Hotel ist zur Zeit geschlossen. Alle auf Safari Hotel gebuchten Gäste werden im Safari Court Hotel aufgenommen und erhalten damit ein Upgrade. Das hat mich sehr gefreut. Die Küche hat mich aber sehr enttäuscht. Die Fleischqualität war unter allem Niveau.
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026