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The Queens Hotel & Victoria Cloisters

2.0 star property
A welcoming retreat in Bishophill where travelers feel at home while enjoying quality meals and service from staff who truly care about their experience

Choose dates to view prices

Queens Hotel in central Bishophill offers comfort and practicality. Guests can unwind at the bar, enjoy breakfast at the on-site restaurant, and use the free WiFi. Previous visitors consistently praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Bar
  • 24/7 front desk
The current price is AED 373
AED 447 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Double Room, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Daily housekeeping
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room Single Use, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets

Standard Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Double Room, 1 King Bed, River View

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Daily housekeeping
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Daily housekeeping
Laptop workspace
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Iron/ironing board, bed sheets

Family Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

Superior Family Room, River View | Iron/ironing board, bed sheets

Superior Family Room, River View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Daily housekeeping
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

Double Smoking Room | Iron/ironing board, bed sheets

Double Smoking Room

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, bed sheets

Superior Twin Room

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Daily housekeeping
  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
2 bedrooms
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

Accessible Double Room with Shower | Iron/ironing board, bed sheets

Accessible Double Room with Shower

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hair dryer
Electric kettle
Wardrobe or closet
Desk
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

Accessible Twin Room with Shower | Iron/ironing board, bed sheets

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Portable fan
Separate bedroom
Private bathroom
Hair dryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Bishophill, a neighborhood in York, The Queens Hotel & Victoria Cloisters is near a train station and on a river. Notable landmarks in the area include Shambles and York Minster. York Dungeon and Yorkshire Museum Gardens are also worth visiting. Visit our York travel guide
Map
Queens Staith, Skeldergate, York, England, YO1 6DH

What's nearby

  • A christmas market stall
    York Christmas Market
    3 min walk - 0.3 km
  • Jorvik Viking Centre which includes interior views
    Jorvik Viking Centre
    3 min walk - 0.3 km
  • York featuring heritage architecture
    York City Walls
    3 min walk - 0.3 km
  • Shambles showing heritage architecture, street scenes and a small town or village
    Shambles
    4 min walk - 0.4 km
  • York Minster featuring religious aspects, a church or cathedral and a square or plaza
    York Minster
    7 min walk - 0.7 km

Getting around

  • York Station
    9 min walk
  • Leeds (LBA-Leeds Bradford)
    42 min drive

Restaurants

  • The Ackhorne Inn
    3 min walk
  • Drift-In Cafe
    3 min walk
  • Slug & Lettuce
    2 min walk
  • Golden Ball
    3 min walk
  • Tank & Paddle
    1 min walk

About this property

The Queens Hotel & Victoria Cloisters

Hotel near Shambles
Close to York Minster, The Queens Hotel & Victoria Cloisters provides amenities like a bar and a restaurant. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • An elevator, a 24-hour front desk, and multilingual staff
  • Luggage storage
  • Guest reviews say great things about the breakfast, helpful staff, and first-rate property condition
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free toiletries and hair dryers
  • 32-inch Smart TVs with digital channels

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9.0 out of 10, Wonderful, 1,567 reviews
The price is AED 295
AED 354 total
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 19 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11.95 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 for adults and GBP 9.00 for children
  • Self parking fee: GBP 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Frequently asked questions

Is The Queens Hotel & Victoria Cloisters pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Queens Hotel & Victoria Cloisters?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel & Victoria Cloisters on 8 March 2026 start from AED 373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 19 per night. Limited spots are available.

What time is check-in at The Queens Hotel & Victoria Cloisters?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Queens Hotel & Victoria Cloisters?

Check-out is at 10:00 AM.

Where is The Queens Hotel & Victoria Cloisters located?

Located in Bishophill, this hotel is within a 10-minute walk of All Saints Church and Shambles. Yorvik Brass Rubbing Centre and York Grand Opera House are just steps away. York Station is 9 minutes by foot and York (QQY-York Train Station) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Queens Hotel & Victoria Cloisters Reviews

8.8

Excellent

9.0

Cleanliness

9.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 521 out of 1009 reviews
Rating 8 - Good. 352 out of 1009 reviews
Rating 6 - Okay. 103 out of 1009 reviews
Rating 4 - Poor. 25 out of 1009 reviews
Rating 2 - Terrible. 8 out of 1009 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent! Great location, the room was spotless and the breakfast was very good too. I would definitely stay here.
Stayed 1 night in Feb 2026

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good first impression , staff friendly and helpful, lovely room, very comfy bed, would have preferred a shower cubicle, not a shower over bath. All very good will certainly be staying here again
Stayed 1 night in Jan 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Had a lovely stay at this hotel. Rooms were clean and bed very comfy. Staff very friendly and will book to stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The Rooms were excellent and exceptionally clean and warm The Staff were extremely friendly and helpful
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness
Rooms clean, staff polite.. breakfast is good. Not a criticism but the public areas could do with an update to give a modern "vibe"
Stayed 2 nights in Dec 2025

10/10 Excellent

Lorraine

All good - stay here every time we go to York. Friendly staff,clean
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Staff friendly, and good breakfast. The room was very clean and good condition, but the decor is a little dated and there are no plug sockets by the bed. Would stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Lynford

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff fabulous.will definitely stay again .Thank you Queens Hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Gary

Liked: Staff & service, amenities
Great location. Clean rooms. Staff were very helpful and friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities
Our apartment at Victoria Cloisters was roomy, clean and well stocked. The staff are friendly and helpful. Would definitely recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Spacious clean apartment. Staff in hotel very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good location by the river and easy to walk to both station and city centre.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
All friendly and clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the meal and location
Stayed 1 night in Jul 2025

8/10 Good

meyoukey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here whenever I visit York. Very conveniently located between the train station and the town centre.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it staff so nice will be coming back
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonino

Liked: Staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Aug 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little apartment. Good location for centre of York . Secure parking though a bit of a challenge parking area very compact. Would still stay here again when visiting York for a wkd .
Stayed 2 nights in Oct 2025

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train station and all of town. Very quiet, spacious room. Breakfast buffet rather than cooked to order, but they would do individual egg order. I'd definitely stay again, and worth upgrade to river view.
Stayed 4 nights in Oct 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite helpful and friendly. Getting around the area is quite easy.
Stayed 1 night in Sep 2025

8/10 Good

Chris

We have often stayed at this hotel. Had a room with a fantastic view of a very flooded river. The receptionist was very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Positives: Location, location, location!!! Apartment was clean, tidy and warm just what you need for a weekend trip Negative: if your placed in a top apartment with a heavy suitcase the stairs are a killer - no lift The bed is not a king size one as advertised- but was just me so it was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities
Had a great stay staff really helpful and friendly highly recommended this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sharna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our first stay at this hotel. Nice setting by the river. Clean and secure. Perfect location as only a short walk into city centre. Wi-Fi has improved which is good. Breakfast was average, full English wasn’t very hot but sausages were very tasty. Would definitely stay here again.
Stayed 3 nights in Oct 2025

6/10 Okay

Nicki

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location, lovely apartment, clean and pleasant. However stay was very uncomfortable due to heating being on full blast and unable to turn off, plus mattress is well overdue replacement and super uncomfortable, so terrible nights sleep. We did mention to the cleaning and reception staff, and it appears that this was not new news!
Stayed 2 nights in Nov 2025