"Everything was good but the building is showing its age."

"Dated dirty and drab. Cracked basin and toilet cistern. grubby broken light pulls. Cracked lampshades on bedside lamps.. random unmatched tiles in bathroom and lime scale staining. Flaking paint on windows and failed double glazing on windows. Teenage staff doing their best in spite of the fact that it appeared noonehad paiduch attention to our room for 20 years."