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"Great location. Property could use a refresh and better amenities - gym, buffet breakfast or more a la carte options (too limited as a vegetarian). "

"Looks like a recently renovated property. Clean, simple room. The dining hall for the complimentary breakfast was spacious and clean. "

"The Toshogu Shrine and Shinto Bridge are within walking distance. There are multiple restaurants within walking distance for lunch, including a Lawsons! They have a free shuttle to and from the train station, what a nice accommodation. The rooms were spacious and clean. The onsen was clean and also has an outdoor onsen! The food was delicious and they different each night and breakfast! I highly recommend this ryokan and I would definitely come back here when visiting Nikko!"

"The apartment was very clean. All the amenities worked as expected. The large flat screen TV was very nice. The Onsen and hot stone bath were great. "

"Everything went smoothly. Only one annoying check-in process, asking for date of birth, where you come from, and where you would be heading to, as a must information for check in. "

"Room little dated but extremely spacious, and very clean. Only comment is lack of USB port. Buffet was adequate but missing the ‘wow’ factor. Property was little far from train station, I think it would be much convenient if the shuttle will bring guess back to hotel instead of just one way to the train station."

"Good"

"Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away! "

"this hotel is very good ,very clean and staff are very kind and polite"