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Hotel Derby

3.0 star property
This Alpine retreat in Zermatt offers adventure and comfort, with local cuisine and easy access to the Matterhorn Ski Paradise.

Choose dates to view prices

Hotel Derby puts travelers in the heart of Zermatt's mountain culture. The property features on-site shopping and a restaurant serving local dishes outdoors. Guests can borrow books from the library to enjoy on the sunny terrace when taking a break from the slopes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
The current price is AED 1,564
AED 1,661 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use, 1 Bedroom (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Hair dryer
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Arve)

Double Room (Arve) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room (Arve)

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • Mountain view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

Family Double Room (Arve Plus 2 - Kajütenbett) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Living area | TV, heated floors

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Free cribs/infant beds
Dining table
  • Mountain view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Twin Room, Residence Bellevue

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, Residence Bellevue

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for One-Bedroom Apartment, Residence Bellevue

One-Bedroom Apartment, Residence Bellevue | Living area | TV, heated floors

One-Bedroom Apartment, Residence Bellevue

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Hotel Derby is in a shopping district and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as ice skating and sledding. Visit our Zermatt travel guide
Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • #Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture
    Zermatt - Furi
    3 min walk - 0.3 km
  • Matterhorn Museum
    3 min walk - 0.3 km
  • Zermatt Visitor Center
    3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular
    6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station
    2 min walk

Restaurants

  • Hotel Post Zermatt
    3 min walk
  • Brown Cow Pub
    3 min walk
  • Walliserkanne
    1 min walk
  • McDonald's
    1 min walk
  • Le Petit Royal
    1 min walk

About this property

Hotel Derby

Hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of a terrace, shopping on site, and a library at Hotel Derby. The on-site local cuisine restaurant features al fresco dining. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • Free newspapers, tour/ticket assistance, and smoke-free premises
  • Multilingual staff, luggage storage, and helicopter/airplane tours
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Derby include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with hair dryers
  • Wardrobes/closets, balconies, and heated floors

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Is Hotel Derby pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much does it cost to stay at Hotel Derby?

As of 9 March 2026, prices found for a 1-night stay for 2 adults at Hotel Derby on 11 March 2026 start from AED 1,564, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Hotel Derby doesn't offer parking.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Derby?

Check-out is at 10:00 AM.

Does Hotel Derby provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Derby located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Derby Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 286 out of 372 reviews
Rating 8 - Good. 61 out of 372 reviews
Rating 6 - Okay. 14 out of 372 reviews
Rating 4 - Poor. 3 out of 372 reviews
Rating 2 - Terrible. 8 out of 372 reviews

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location. Walkable from train station.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zhi Yin Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with scenic view.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was very helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Stayed 1 night in Dec 2025

10/10 Excellent

Kin Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Kind staff. 10/10
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Only problem was it got too hot in the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities
Staff, room, location, price... All 5 stars! The only thing I was slightly disappointed by was breakfast, but it was included so I certainly won't complain!
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a view of the Matterhorn which was spectacular. Enjoyed the restaurant on the premises, food was delicious. Was within walking distance from train station which was a plus. Accommodations were great. Wish we had more time in Switzerland to explore more.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rick and Sue

The hotel was great. Location was perfect. 2 minute walk from the train station in the heart of town. Kristian’s at the front desk was very nice and extremely helpful. Would highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. We were also upgraded with no extra charge to us. The reception was outstanding, service and food excellent. Fantastic breakfast too. The room was new, clean and very comfortable. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very near to railway station without the noise.
Stayed 2 nights in May 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

Siyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, cozy
Stayed 2 nights in Mar 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Lovely central hotel with the loveliest, helpful hotel receptionist.
Stayed 1 night in May 2025

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel in an extremely central location. Only a few minutes walk from the railway station and situated on the main street in Zermatt. The rooms were spacious and appeared to be recently modernised. The rest of the hotel however, looks a little bit dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room / restaurant/ breakfast in the morning —— location - location - location…. Very enjoyable overall experience
Stayed 1 night in May 2025

10/10 Excellent

Elma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very friendly and helpful. Hotel located on main street close to everything like shops, trains, supermarket, restaurants. I would defiantly recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in middle of Zermatt with walking fistance to train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a pleasant stay. Staff was extremely helpful and responsive. Room was spacious and clean.
Stayed 1 night in May 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Great location and nice restaurant
Stayed 3 nights in Jan 2024

10/10 Excellent

Anju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.m This hotel is located just few minutes walk away from the station and it was very convenient. Very clean and friendly staff.
Stayed 1 night in May 2025