6/10 مقبول
Lezlie
مسافر برفقة العائلة
6 ديسمبر 2025
عناصر نالت الإعجاب: وسائل الراحة
We had 2 rooms, room 46 and 49. Had to wait until 2pm to access the building and then check in was online on a computer. There is no front desk staff. Room 46 was great, spacious and well appointed. Nice in room amenities. Room 46 on the other hand, needs work. It was dusty, missing a curtain and the bathroom sink doesn’t drain well. There was a party in the apartment building next to the room and everyone was looking into my daughter’s room while she was in her pajamas. I tried to call the hotel 3 times to try and fix it, but no one answered the phone. I ended up fixing up a contraption to hold up a towel to cover the window. These complaints were repeatedly mentioned by previous Expedia customers, yet the hotel does nothing to correct them. Expedia repeatedly called the hotel to ask them for a partial refund on my behalf, but they refused to do anything. Very disappointing. Do not stay in room 49.
Lezlie
أقام ليلة واحدة (1) في شهر نوفمبر عام 2025
