Search Resorts in 138 St. - Grand Concourse Station

Clean and great staff

This was a beautiful property with amazing customer service! Karma helped us with check in and check out which were both very smooth processes

The room was large and clean and quiet. we slept so well.

Nice bakery for breakfast.

For the price point & location, this property is great despite small rooms & showers.

I stayed here recently with my husband and daughters and it was perfect! The staff was friendly and helpful, the room was clean and comfortable and the location was absolutely perfect! They had even upgraded us to a suite!! We had absolutely no complaints and will be staying here again on our next visit!

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Great spot for a first time trip to NYC, was close to everything and the hotel was amazing from top to bottom. Couldn't have asked for a better stay.

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Loved everything about our stay at the Broadway Plaza Hotel. Front desk staff was incredibly nice and helpful as were their two security/doormen. Hotel was nice, room was clean and spacious for our family of 6, beds were very comfortable, and it was located in a very good location. Subway and restaurants were within walking distance, area is busy day and night but we slept without any disturbances. Highly recommend and look forward to our next stay here!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Great location and facility

I really enjoyed my stay. If you're looking for a quiet place - this is not it, though. You can hear the street noise. It's New York, after all. Just mentioning this as I noticed it, but quickly got used to it. The location is great. Near subways, restaurants, Broadway. Almost everything is walking distance away. The room is good and a welcome respite from the busy-ness of the city, but we didn't spend much time in it, because there is just way too much to see and do and too little time.

We enjoyed our two night stay at the Romer's. We came in on the subway from JFK, and it was about 1 block walk from the subway station. We came to eat food and see the museums, and Hell's Kitchen is ground zero for foodies! We found great places to eat within a 15 minute walking distance. Two things we didn't prepare for. We came to NYC with practically no cash, as we had just come from a recent trip to Europe, where everything is cashless. Tips are still paid in cash in NYC in many...

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

Staff facilitated my transportation to airport

Miki Santiago and the whole team were terrific- thank you.

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!

Shelley was AMAZING and very helpful. Definitely made the stay better.