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"Clean & comfy room. Staff super nice & helpful. Hot tub was cool. Great location."

"good location, little bit old buildings"

"Staff was friendly and helped us recover something we had left behind, which was appreciated. However, cabin is in need of serious repairs. The roof leaked over the bathroom so badly that dripping kept us up at night. Gas heater was old and did not feel safe to use. Beds were clean and good but there were sticky stains on walls and windowsills. The whole thing needs a refurbish to charge Banff prices."

"Wash room toilet seat used to come off every time we used it"

"Good value for the money."

"Cute, modern, and clean. Onsite spa is a perk. Also the photo booth next to the lobby was a fun touch!"

"Es war alles super. Wir kommen gerne wieder."

"Close to lake"

"!"

"Excellent restaurant staff. Room had stains on the carpet, bathroom was very worn, dust in spaces."

"Beautiful"

"Amazing place"

"Our room was one of the few that was more updated with laminate instead of carpet. Comfortable beds (medium hardness) The room was very clean. We had a patio door to a back yard but no chairs to sit in. Was more of a dog run I guess. We had a large clump of dog hair outside our patio door which looked like they swept the room and dumped the dust and hair out there. They did not come to empty garbage or give clean towels but a cart was left in the hall for a few hours so maybe it was a help...

"On arrival Banff was crammed with traffic, made worse by construction and road closures. Then found construction work ongoing at the hotel. Initially not impressed. However things took an upturn, as the staff were fine, and the room spacious, clean and well appointed. The breakfast buffet choice was all I could wish for, and dinner options excellent. Traffic flow the next day eased and Banff was fun, particularly as the hotel is in a central position."

"This was one of the best hotels I have ever stayed at. Not only was it a close driving distance to Banff, but the hotel was in close proximity to downtown Canmore so we could walk everywhere easily! The rooms were clean and staff made sure to help with anything right away. I would highly recommend this place if you are visiting. I would definitely stay here again!!"

"Amazing hotel!! The hot tub on the rooftop and the Mountain View room was the highlight"

"Clean room. Breakfast was excellent. Only problem was the location. It was a bit out of the way. Nothing much around except Pacini Italian. Which was good"

"Very good overall"