Find 2 Star Hotels in Worcester, MA from AED99

"Had to wait over 15 minutes to check in. Called the hotel’s phone number but was on hold. When the desk clerk became unavailable she stated her apologies that she was upstairs. She needs a portable phone in order to “help” the staff and be available when guests arrive. Checking out again no clerk just left keys and departed as I know my charges was already in my card."

"Na"

"Basic place to stay overnight when traveling. During the checking the personnel did not provide information of the services or amenities included. "

"The manager who checked is in was amazing. However, it was obvious the location was vastly understaffed. I saw them (manager) working what seemed like 24/7. Barely saw any other employees. STOP UNDERSTAFFING"

"The staff member tjat checked us in was amazing "

"My husband and I were very pleased with the Sonesta. The staff was friendly and helpful. The housekeeping team did a fantastic job in our room. The room was exceptionally clean due to every aspect of cleaning process being tend too. We were quite impressed because the room was immaculate! Thank you to all at the Burlington Sonesta Simply Suites. The Parkers"

"It was only one night for a conference and it was a convenient location. "

"My initial contact with Curtis the desk attendant left me uneasy. I do not drive due to an advanced visual impairment. I shared that and kindly and I believe, politely asked for a room that I did not have to drive around to. He looked up at me and gave me a strange look. When I said "what was the look for" he began to ask me repeatedly "are you okay?" "Are you sure you're okay?". I found this to be very rude, confrontational and uncalled for. Aside from that the desk staff are all very...

"The bed did not work for our backs but most other things were either average or a little above. Would stay again and would recommend. "

"Hotel was perfect all the normal amenities plus free breakfast which was my favorite part but the outside deck day or night are great and the rooms are quiet"

"Great old place, clean and good food. Pet friendly also. "

"My stay was correct. Large room, clean and quite. But this is an old motel. Nothing to complain. But, the place need some work to be done in general. For an exemple my door entry to the room need some love. "

"Recommend "

"Very pleased with my stay"

"The staff is awesome, the dining was average , but the area is dirty, noisy, high traffic which is dangerous for families."

"The property was clean and the hotel was easy to find. There is a drive up area where you can load and unload. The check in staff were very friendly and helpful. We appreciated the snacks that were available for purchase in the lobby. The staff that were on duty when checking out never acknowledged us. They could have said, "Thank you for staying with us", "Have a nice day"...or literally anything, but they didn't. If you arrive later in the evening, you may have difficulty finding close...

"We stayed only one night for a wedding at a nearby venue. Great value for less than $300/night in the city on a Friday. Staff was great and bed was comfy. "

"From the initial welcome to check out it was a perfect 1 nighter. "

"Thais is the second time we have stayed here-first in Nov 2023 to go to Boston and now 5/30/2024 to go to Gillette Stadium to see The Rolling Stones. Best affordable option. Clean, quiet, attentive staff, very comfortable rooms, nice free breakfast. "

"Bit crowded common area/pool, but nice place for a quiet day/night away. "