"I stayed for two nights in December 1 & 2 in a King Executive room on the 21st floor. My only complaint was the noise due to old windows. I mentioned this in passing at the front desk, and they advised they were in process of rolling out better window noise insulation and had already completed through the 6th floor. The customer service was exceptional, each interaction with the site staff was professional and positive. I didn’t have the opportunity to use the amenities (pool - gym was closed...
"I stayed for two nights in December 1 & 2 in a King Executive room on the 21st floor. My only complaint was the noise due to old windows. I mentioned this in passing at the front desk, and they advised they were in process of rolling out better window noise insulation and had already completed through the 6th floor. The customer service was exceptional, each interaction with the site staff was professional and positive. I didn’t have the opportunity to use the amenities (pool - gym was closed...
Sara