"This place needs major upkeep. The room was disgusting. We supposed to stay two nights. No way, we left the next day and booked another hotel. I lost my money in the night we didn’t stay, but it was worth it. Also had a major ant problem. Wife couldn’t sleep as she said she kept feeling thing crawl on her."
"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent.
The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...
"Os funcionários são simpáticos e prestativos. Em relação à acomodação, as fotos apresentadas são mais atrativas do que o apartamento em si, que possui características antigas, especialmente visíveis nas paredes. As casas de banho são funcionais, porém escuras. Os corredores de acesso apresentam um cheiro desagradável, provavelmente devido a lixeira próximo a uma das portas do corredor.
Serve como paragem de descanso a caminho das ilhas."
"I was on the top floor & on my first afternoon work was taking place on the roof & it drove me crazy. It was happening the following afternoon too but for a much shorter period.
Everything else was really good.
Nights were quiet enough
Comfortable bed
Good wifi
Great breakfast
Friendly helpful staff
I'd stay again"
"Nice location - close to the beach, clean inside, no wifi connection (something is wrong and couldn't figure out), lack of direction to assigned parking spots."
"Dreamcatcher's home is an excellent place, rooms are small, but they are extremely clean, the beds are very comfortable, and the shower/bathroom is huge and very clean, A/C is nice and chilly as well which is a staple for the region! Thank you guys for the excellent stay!"
"I had a miserable 2-night stay here. The air conditioning failed in the middle of the first night, and I woke up drenched in sweat because the room was incredibly hot.
I informed the host in the morning before heading to work. While they offered a technician then, I was out and couldn't be there. However, the real frustration started when I returned. At 8:40 PM, the host claimed a technician was on the way. Instead of actually fixing the issue, the host spent the next hour making me do...
"Have stayed at this building many times, this host is very annoying, so many messages just to get our entry card details from the post box which is normally a super simple process via other host. Then after the stay is complete again it took them so many days till they eventually refund our deposit. Just annoyed because they basically didn't have responsibility. "
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