"Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok"
"Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok"
"We were apprehensive after reading previous reviews, however we were positively surprised. Our family room was large and spacious and the beds very comfortable. The deco is dated but everything was clean, the staff lovely and what a view!!
If you want luxury, 5* accommodation, this isn't for you. If you want a comfortable, friendly hotel to stay in while having easy access to the town centre of St Ives, this is it."
"We were apprehensive after reading previous reviews, however we were positively surprised. Our family room was large and spacious and the beds very comfortable. The deco is dated but everything was clean, the staff lovely and what a view!!
If you want luxury, 5* accommodation, this isn't for you. If you want a comfortable, friendly hotel to stay in while having easy access to the town centre of St Ives, this is it."
"Friendly staff, lovely comfy room. Be great to have an expresso coffee machine in room - I know it takes up room but…
Really enjoyed and great location "
"Friendly staff, lovely comfy room. Be great to have an expresso coffee machine in room - I know it takes up room but…
Really enjoyed and great location "
"Maggie greeted us and checked us in. She was amazing! So helpful and informative. Remembered our names the who way through our stay which made us feel so welcome. The hotel was gorgeous! All areas were incredible. Our room was beautiful and the sea view was glorious. Food in the restaurant was great, including breakfast. Wish we could have stayed longer! 100% recommend."
"Maggie greeted us and checked us in. She was amazing! So helpful and informative. Remembered our names the who way through our stay which made us feel so welcome. The hotel was gorgeous! All areas were incredible. Our room was beautiful and the sea view was glorious. Food in the restaurant was great, including breakfast. Wish we could have stayed longer! 100% recommend."
"Lovely Victorian grand hotel in a great location. Staff were all very helpful and friendly. We were lucky to be given a complimentary upgrade to a sea view, which we really appreciated. Our room was comfortable and spotlessly clean. We'd definitely stay here again. "
"Lovely Victorian grand hotel in a great location. Staff were all very helpful and friendly. We were lucky to be given a complimentary upgrade to a sea view, which we really appreciated. Our room was comfortable and spotlessly clean. We'd definitely stay here again. "
"Clean and comfortable room. The toilet for my room was down the corridor (shower was in the room) which I initially thought is a bit inconvenient, but it was for my use only and I never bumped into anyone in the corridor."
"Clean and comfortable room. The toilet for my room was down the corridor (shower was in the room) which I initially thought is a bit inconvenient, but it was for my use only and I never bumped into anyone in the corridor."
"The breakfast was good, but let down by being a little cold.
The room and hotel were very nice and well kept, but the restaurant area was incredibly cold, the windows in the conservatory area leaked air around the edges and the air con wasn’t running any heating when we were in there eating so hurried through and returned to room. "
"The breakfast was good, but let down by being a little cold.
The room and hotel were very nice and well kept, but the restaurant area was incredibly cold, the windows in the conservatory area leaked air around the edges and the air con wasn’t running any heating when we were in there eating so hurried through and returned to room. "
"We had a lovely stay, Ive never stayed somewhere where the host was so welcoming & helpful.
Katie really does go all out to make your stay so comfortable.
I would definitely stay at Lugo Rock again.
Thank you for everything Katie."
"We had a lovely stay, Ive never stayed somewhere where the host was so welcoming & helpful.
Katie really does go all out to make your stay so comfortable.
I would definitely stay at Lugo Rock again.
Thank you for everything Katie."
"Hotel is right on the waterfront with a big car park across the street for easy parking. Hotel is reasonably modern and well looked after. Walking distance to everything.
We had an accessible (wheelchair) room and the open wetroom bathroom that has many dirty-wheeled wheelchairs rolling over it needs to be cleaned much more regularly."
"Hotel is right on the waterfront with a big car park across the street for easy parking. Hotel is reasonably modern and well looked after. Walking distance to everything.
We had an accessible (wheelchair) room and the open wetroom bathroom that has many dirty-wheeled wheelchairs rolling over it needs to be cleaned much more regularly."
"We totally enjoyed our stay. The room was very nice and the bed was very comfortable. I can't say enough about the breakfasts. There was a buffet of lots of fresh fruit every day, a selection of cereals, and the cooked breakfasts to order were fabulous. We aren't drinkers, so we didn't go into the pub at all. There was a minor plumbing issue one evening, and they did everything possible to rectify it that evening. Unfortunately, the plumber wasn't able to get the part till the next day, but we...
"We totally enjoyed our stay. The room was very nice and the bed was very comfortable. I can't say enough about the breakfasts. There was a buffet of lots of fresh fruit every day, a selection of cereals, and the cooked breakfasts to order were fabulous. We aren't drinkers, so we didn't go into the pub at all. There was a minor plumbing issue one evening, and they did everything possible to rectify it that evening. Unfortunately, the plumber wasn't able to get the part till the next day, but we...