"Sadly, we had an awful stay and would not return.
Positives: breakfast staff very friendly, chatty and welcoming. Porridge was lovely. No problem with parking.
Negatives: Upon arrival, chap on reception was having conversation with someone on phone and continued to do so whilst we checked in. Felt this unprofessional and rude. Family room. Lock barrel to the room loose. Curtains didn't fully fit the windows, so we were overlooked by another room straight onto daughter's bed, which made her feel...
"Very clean and extremely helpful staff.
I believe it is fairly obvious, but to climb either the front stairs, or follow the road to park a vehicle at the side of the hotel (beside red postbox) is fairly challenging for those of an elderly / infirm position.
Anyone younger, it is a great workout routine!
I WOULD BOOK this hotel again. Great area and nice short walk into town where you have everything you need."
"The hotel staff were very helpful. Dinner and breakfast were excellent. The room was large and had nice bathroom. One single bed was very comfortable, the other sagged a bit. Some evidence of previous leaks on the ceiling. Tv in the room worked well."
"Very friendly, helpful welcome when checking in, lovely room and hotel.
The only thing I'd change is for them to do food, as only breakfast was available.
Will definitely be staying again!
Thank you 😊"
"The staff were extremely slow when in the dining room. It took ages for them to serve drinks and meals. A wait of 45 minutes was normal and between courses. We stayed at Brander Lodge many years ago and sadly it’s not a patch on the standard and friendliness of the staff. Won’t be going back to this hotel. Wife was in the shower when water stopped flowing due demand of other bedrooms using showers for ten minutes."
"Location is lovely and quiet. Front desk was only staffed for check-in. Found underwear and socks from a previous guest in a drawer. Bathroom exhaust fan was broken. Tea cups and spoons had clearly only been rinsed, not washed, after previous guest. I wrote all of this in a note for management, but I don't know if they got it. I left it on the unstaffed front desk with my room key at 7 AM when I left, without breakfast."
"Parking was good. Didnt mind paying 6 pounds. Meals were very nice. I slept on the couch and it was fairly comfortable. We are canadians so we're used to cups in the bathroom for doing our teeth. And also kleenex. We were also in a premier inn in Sterling and yours is SO much better. Cleaner,decorated nicely. Staff pleasant and helpful."
"The family room was well arranged, modern, and perfect for our group of 5. The drawbacks were 3 flights of stairs and no elevator, and the kitchen is no longer serving meals. However, our room was great and very quiet! Helpful young man at reception showed us local restaurants. Very nice neighborhood with walkable streets."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن Southern Highlands
تعرف على المعالم المشهورة مثل بحيرة لوموند وذلك من خلال استكشافك للمنطقة المحلية الموجودة في Southern Highlands.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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