"Generally very disappointed with our stay. We wanted to experience old world grand Italian hospitality and instead found tired and worn, disinterested staff and generally poor and offhand service. The hotel is full of large, mostly American tour groups and seems to cater well to their needs. We booked a junior suite as we like large rooms and the photos looked great - alas we got two small adjoining rooms overstuffed with large furniture and as far from the lift as you could get - so not...
"Generally very disappointed with our stay. We wanted to experience old world grand Italian hospitality and instead found tired and worn, disinterested staff and generally poor and offhand service. The hotel is full of large, mostly American tour groups and seems to cater well to their needs. We booked a junior suite as we like large rooms and the photos looked great - alas we got two small adjoining rooms overstuffed with large furniture and as far from the lift as you could get - so not...
Clare