Exceptional guest service is integral to every 5-star hotel in A Mou. From the minute you arrive, staff cater to your every need, whether arranging customized tours or providing in-room massage treatments. In addition, hotels have to feature upscale conveniences to meet the standard for a 5-star rating. These can include luxury toiletries, spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.