Faultless guest service characterizes every 5-star hotel in Chandler. From the minute you step through the door, staff cater to your every need, whether arranging customized tours or providing a nightly turn-down service. Plus, hotels have to offer superior amenities to meet the standard for a 5-star rating. These can include luxury toiletries, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.