"Concerning the maintenance of the room, past experience was great but in this booking for 2 twins river view which i paid. My colleague was given a room (529) that has smell of cigarettes smoke usage. The first attempt to switch was not possible according to front desk person who claimed no room available. I had to request a supervisor to intervene to made switch possible for my colleague. I hope this is not a standard of a high status hotel which i frequently used when i am in Vientiane"
"Concerning the maintenance of the room, past experience was great but in this booking for 2 twins river view which i paid. My colleague was given a room (529) that has smell of cigarettes smoke usage. The first attempt to switch was not possible according to front desk person who claimed no room available. I had to request a supervisor to intervene to made switch possible for my colleague. I hope this is not a standard of a high status hotel which i frequently used when i am in Vientiane"
Thai