Find all hotels by Independent in Ban Donnoun

"I highly recommend this most excellent hotel. It's centrally located, with an excellent staff and facilities. They easily--and happily-- accommodated my vegan diet at the included breakfast. I had a massage at the spa and took advantage of the pool daily. This hotel could be a destination of its own for someone looking for a relaxing, enjoyable getaway."

"Air conditioning in the room wouldn’t cool below 24 degrees. Spoke to reception and nothing spoke to them the following day and nothing spoke to them again and nothing then spoke to a manger and nothing. She just said you’re on the sunny side of the hotel. Okay well why won’t it cool down at 4am when there is no sun??. At one point the water in the basin was actually running brown. Not a god place the staff just do not care at all. "

"Great location and wonderful staff. The cookie on arrival was a lovely touch."

"They upgraded our room after 1st night. The deluxe room facing the city view was spacious but noisy from the traffic and mosquitoes kept us awake. Nice of them to upgrade the room facing the pool. Breakfast is ok. They can do better with a more choices. Location is within was distance to some attractions and shops. "

"I love it is newer than the one we were staying, I love the nice staff, the amazing breakfast, including a lot of Asian options! The swimming is also so nice when the weather is always hot. It is clean and not crowded at all. Both times I swam, I was the only one there. The air conditioning in the room works perfectly. It The only time I feel it is not 5 star is when I got out of my room, the hallway and elevator feel really warm. I wish the. Temperature there is cool too. I still highly recommended it. The location is close night market, restaurants, massage spas, Mekong river, evening events. I would definitely come back again if I am Back to Laos. It is only place make me feel like home."

"Good hotel like this are hard to find. "

"Staff is friendly"

"Comparing same price range and hotel class, the rooms are much smaller in size, the lighting in poor (entrance and walkway to bathroom is dark), the entrance is very large and spacious but only 1 sofa for guests to sit / wait, the staff doesn’t greet guests as they walk in, the cleaning staff still comes in to clean your room even with the do not disturb sign on. Overall there are better same class hotel with better customer service, larger rooms and better overall value for your money."

"Amazing hotel and very clean room. Amazing staff knowledgeable of English. In a good environment. Overall 10/10. "