In Ma Ko Pou La Tiai, a hotel needs to provide a certain amount of upscale amenities to earn a 5-star rating. These can include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their superior service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may also offer thoughtful touches like welcome gifts.