In Orlandia, a hotel needs to offer a certain amount of upscale amenities to be rated 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer additional touches such as welcome gifts.