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![Alila Wuzhen, Zhejiang](http://images.trvl-media.com/lodging/31000000/30620000/30615600/30615523/12a29500_y.jpg)
Alila Wuzhen, Zhejiang
2/5 Poor
"The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star
Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition.
I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room. "
A verified traveler stayed at Alila Wuzhen, Zhejiang
Posted 10 months ago
Xiuzhou Qu Hotels by Star Rating
Hotels in Xiuzhou Qu Neighborhoods
Stay near popular Xiuzhou Qu attractions
- Jiangnan Mall
- Beijing - Hangzhou Canal
- Shijiuyang Wetland
- Sun Books Pavilion
- Lake Tai
- Zhouzhuang Ancient Town
- Wuzhen Scenic Area
- Nanxun Old Town
- South Lake
- Dianshan Lake
- Jiaxing People's Government
- Yanguan Scenic Attraction
- Jiaxing Pingshan Park
- Xujiahui Park
- Fengjing Ancient Town
- South Lake Memorial Hall
- Retreat & Reflection Garden
- Tongli Ancient Town
- Jingsi Garden
- Jiaxing Medical College
More Hotel Options in Xiuzhou Qu
- Adventure Hotels (1)
- Business Hotels (3)
- Family Hotels (1)
- Golf Hotels (1)
- Historic Hotels (3)
- Hotel Wedding Venues (1)
- Hotel with a Concierge (1)
- Hotels with Bars (2)
- Hotels with Free Parking (1)
- Hotels with WiFi (2)
- Hotels with a Pool (1)
- Hotels with an Indoor Pool (1)
- Hotels with smoking rooms (1)
- Shopping Hotels (3)
Explore more hotels
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- Crowne Plaza Wuzhen, an IHG Hotel
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- Holiday Inn TongXiang, an IHG Hotel
- Pullman Jiaxing Pinghu Excellence
- DiShang Resort Wuzhen
- Xitang Hotel
- Ramada Jiaxing
- Wuzhen Dream Hotel
- Doubletree By Hilton Suzhou Wuzhong
- Hilton Huzhou Nanxun
- Tongli Lakeview Hotel
- Holiday Inn Express Suzhou Bay, an IHG Hotel
- Wuzhen Waterside Resort
- Somerset Suzhou Bay Suzhou
- Hualuxe Suzhou Bay Hot Spring Resort, an IHG Hotel
- Pullman Haining
- Holiday Inn Express Suzhou Shihu University Town
- Wuzhen Youyou Inn