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"Excellent service overall "

"Great variety of breakfast, all the staff were friendly and helpful. We were staying 3 nights and the rooms were cleaned and fresh towels provided each day. "

"Room was clean, staff were great"

"Friendly staff, clean room great entertainment and lovely sea view rooms."

"Lovely staff, good food, fabulous location."

"staff friendly excellent customer service vlean rooms good food "

"spotless room ,all the staff very helpful excellent breakfast excellent xmass dinner good entertainment "

"The room was spotless, all of the staff courteous, said Hello and Happy Christmas."

"A Special Christmas Getaway: The "Kelly" Review Date of Stay: December 14th - 16th, 2025 Guests: Diane & Chris Planner: Kelly 🏨 The Hotel: Barton Manor Hotel & Spa (Preston) Booking Strategy: I initially booked a standard double room for Mum and Chris via Hotels.com. Knowing this was their first big trip together after 12 years of being single, I wanted to make it special. I used my status as a Level 4 Google Local Guide (with 15,000+ views!) to send a "cheeky" request email to the hotel manager, Kajal. The Result (My "Win"): The hotel was incredible! • Upgrade: They upgraded them from a Standard Room to a Classic King Room with a Garden View for FREE. • Romantic Touches: They agreed to arrange rose petals on the bed in a heart shape with "D & C" in the middle (Complimentary!). • Leisure Access: They threw in free access to the Pool & Leisure Club for both days (normally a paid extra). • Check-in: They added a note to allow Chris to check in early if he arrived first. Verdict: The hotel staff went above and beyond. The "cheeky email" strategy worked perfectly, saving money on the upgrade and spa access while adding huge value. ❄️ The Activity: Preston on Ice The Plan: For Monday evening (15th Dec), I booked them a session at the "Preston on Ice" skating rink in the city centre. • Booking: 18:00 Off-Peak Session. • Smart Saving: I booked a standard ticket for one and used the "Carer goes Free" option for the second ticket, saving £18! I also found a student discount code (STU"