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"Walkable distance to most of attractions especially a very short walk to mirabell garden, friendly staff offering professional customer services, room is clean, bar restaurant is nice too. "

"Cool hotel, next to the bus and train station so good transport connections and walkable to town/old town. Staff friendly and helpful & the hotel was clean and well presented with lots of lovely plants. The room was fine though placement of plug sockets a little strange - half way up the walls with no shelf to place items on to charge or difficult to reach in small cubbyhole next the bed. No tea/coffee making facilities in room but kettles were available to use in the lobby. Would recommend. "

"If you are taking the ferry to Hallstatt, you get off the boat right in front of the hotel, very convenient. Hallstatt is not very big, but the hotel is pretty much in the middle of the town. The staff at the hotel is fantastic. The front desk staff has been super friendly and helpful and goes out of the way to help guests. We booked a superior double room with lake view, and from tips online i read that the same room type can be very different. Apparently you want to request the room at House Kainz and make sure the balcony can fit a table and chairs. It was nice to have a drink on the balcony looking at the lake. The only downside was that the restaurant wasn't that great. My husband was asked to changed out of his shorts before we can enter, which was annoying. I understand dress code but tbh, the restaurant isn't even that fancy. We have gone to fancier restaurants and they are fine with us wearing shorts, especially if we are tourists on vacation. The food was decent. There is not a lot of restaurant choices in town though, esp on a Monday, so make sure you make reservations if there are other restaurants you'd like to go to"

"Very nice hotel. Comfortable, clean, quiet and very good breakfast and dinner buffet."

"We stayed in their 8bedroom villa and it’s the best villa I’ve ever stayed in Austria. Clean, cozy and comfortable "

"Location is close to train station, walking distance to Mirabell Gardens and Old Town Wifi - excellent, in room Facilities/room - comfortable room, but tea/coffee making only on request. Room had a fridge, but it didn't work, so asked reception to investigate - no action was taken and no follow up given. Food - Bar upstairs has snacks, but no restaurant on site. Lots of options nearby for takeaway, and restaurants close by. Breakfast is 23 euro each. Overall - recommended"

"Nice staffs, good accommodations."

"Great place "

"15/10 would stay here again! The kids loved it, it was great with the dogs, easy 5 minute walk to take the shuttle track up to see the fortress. You can walk everywhere and see everything. Excellent views from our room!"