"We go the hotel around 6pm, they first sent us to a dirty room. It was completely unmade as if guests have just left. We went back to the receptionist desk and she told us that she couldn’t find us a room, we sat there and waited about 20 to 30 minutes as she tried to find us a room. She said she can only find us a king bed, so we had to deal with it. We went up to the new room and it turned out to be two queen beds. Which was beneficial to us, but still upsetting that she didn’t even know the...