Find all hotels by ezDing in Alishan

"我去辦理入住的時候沒有帶護照。其實我知道大概會需要，但因為我是跟我的伴一起，他有帶護照。 到櫃檯時，前台人員跟我要護照，我說我沒有，但我朋友可以辦理入住。她拿了他的護照之後，就完全不理我了。 更重要的是，我們傍晚入住後，我去陽台時看到一隻很大的死蟑螂。當時我已經很累了，就想說隔天打掃時應該會處理。 結果隔天早上我們出門，回來之後房間已經打掃過了，但那隻蟑螂還在。 整體來說，客服真的很差。不管是拿咖啡還是去健身房的時候，我都是講英文，但我想應該有很多客人也是只會說英文，可是整體的服務體驗真的不好。 "

"Location was wonderful for hiking in the park. They have an observation deck for sunsets and arrange shuttles to take you up to the lookout point for sunrise. They also have a free shuttle from the bus/train station"

"房內燈光是透過獨立燈具提供，但不易調整到合適的亮度，尤其是睡覺時只能全關透過浴室前的玄關燈來當作夜燈。但這個燈的亮度又有些暗，在半夜要起來時無法協助尋路。 若有可調整的無段式旋鈕應該可以解決。"

"Clean room and kind staff"

"Clean and beautiful properly "

"乾淨的房間非常好的服務、寬敞又舒適，是嘉義市最好的飯店"

"Pros - location (near train station), clean, friendly staff, well kept lobby Cons - Thin walls, air conditioner tends goes off in middle of the night for unknown reason, towels old (but clean)"

"Clean and comfortable rooms and beds. Great breakfast and Japanese restaurant. I recommend stay here. "

"We appreciate the night duty counter staff particularly John for accommodating our requests for the last few years. We are the regular customers staying in this hotel. Thank you very much ! "