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"The rooms and facilties were clean and well kempt. Must mention that the swimming pool is beautiful. Had a good time in the spa facilities. The walk by the sea and the garden was the highlight of the mothers day. For a grand hotel as Hythe imperial, It was surprising that a room did not have robes and slippers, toothbrush and toothpaste and a conditioner. Been to smaller hotels with better attention to such small details. The breakfast was not the best. The staff in the reception did not seem very attending as we were there waiting for some time. There was a opened sandwich in the fridge which must hve been left by the previous guests. So, overall it was an average stay at a grand hotel."

"2 nights but only one set of towels. Didn't expect or require room cleaning but fresh towels? plus coffee & tea in room not replenished."

"When we arrived the outside looked like it needed a little bit of TLC but once we got inside could not fault it. We are four married ladies that just wanted a weekend away to chill, unwind with a bit of retail therapy thrown in. This hotel was perfect for that. We stayed in a spacious room with 4 single beds. Staff were lovely. Food was delicious and reasonably priced. And to top it off we were a 5-10 cab ride away from Ashford designer outlet. Would definitely recommend and will definitely be staying there again."

"We stayed here for one night before heading through the Channel Tunnel to France, and for that purpose the location really can’t be faulted – it’s a solid 10/10 and incredibly convenient. That said, there were a few issues worth noting. In our room, the shower holder was broken, meaning you had to hold the shower head the entire time, which wasn’t ideal. Parking is no longer included and is now managed by a third party at £6 per night, which feels like an unnecessary extra. The biggest surprise, though, was the dog fee – now £30, which was actually more than the cost per adult. It does feel like they may be taking advantage of the fact that many guests are travelling with pets to France. "

"Excellent hotel and facilities. Had issue where toilet roll holder came off the wall and the shower would not stay in position due to fault meaning I had to hold the shower head up while showering. Apart from that was a great stay albeit the room was a little small"

"Really enjoyed our stay, place was clean and stuff friendly. Great location can easily get around by foot. Car park is £5 if you stay at hotel. Swimming pool and sauna available for price I believe it was £4 each. "

"Friendly staff nice hotel good food and location "

"Clean rooms, good food. "

"I have stayed there before, and appreciate the fact that everything has improved. Welcoming vibs from Louise who did the checking-in. 💯 "