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"A charming, cosy stay just outside Canterbury’s West Gate, with a great view of the historic entrance itself. The location is ideal, within easy walking distance of everything while still feeling slightly tucked away. The room was on the smaller side, but warm, comfortable, and thoughtfully arranged. Staff were friendly and welcoming throughout, which made the stay feel personal rather than transactional. The standout touch was the happy hour from 6–7pm, with a 2-for-1 cocktail offer paired with a complimentary cheese platter. That alone felt like exceptional value and added a lot to the overall experience. For the price, this hotel offers excellent value. Would happily stay again and recommend to others."

"Clean room but carpets needs to be changed as is smels"

"Perfect pre shuttle "

"Breakfast selection was standard for a HI express. Unfortunately in this hotels case, all of the bread, and especially the bread rolls were too stale to have eaten. Eating in the restaurant in the evening was a very slow process. Over 45 minutes to receive any food. Some people waited over an hour. Room was not particularly clean, debris on the carpet, and a general feeling of rushed housekeeping. Found a child’s teddy bear under the bed, and the staff couldn’t have seemed less bothered. Air conditioning in the room didn’t work, and both bedside lights were so poor that candles would have been a better option. "

"Fantatic place to stay when away for work. "

"Property makes an great impression on arrival. Easy parking. Warm welcome at reception. Lovely decor. Comfy bed. Even better if- noisy macerator from a nearby room disturbed our morning! "

"Just alway super helpful and great location "

"We arrived late and our room was ready, plenty of parking spaces and everything was clean "

"We enjoyed the stay at the hotel. It was close to where we planned to visit. Staff were friendly and kind."