Alton Vacations

"Although I was expecting a feature room with the four poster bed, the allocated room wasn’t bad and big enough for my family. Unfortunately, the welcome and interaction from the manager on duty when we arrived after a wedding nearby wasn’t the greatest. We had checked prior about check in times and were told it was 24 hours, so wasn’t expecting the resistance we got when we arrived. We told the manager on duty we were guests and needed to check in - he seemed rather confused and defensive about...

"Friendly staff, outdoor area to eat which was handy with the recent hot weather . We had breakfast which had a good selection of English breakfast items. Happy with our stay for the price we payed and free parking which is always a bonus and friendly staff."

"A great place to stay and eat when away with work. Nice rooms and staff who went out of their way to help and provide a good experience"

"Comfortable room, plenty of space, nice shower, lovely restutant"

"The staff were very nice and helpful. The main areas of the hotel are pleasant and the hotel was clearly once a very grand building. The superior double room we had was a bit tired but the main problem was the heat. It was facing the afternoon sun and it had been a hot day. No attempt had been made to draw the curtains to keep the heat out so as a result the room was absolutely stifling. The window would only open about 2 inches so no fresh air could get in overnight. The young man on...

"Water only warm not hot , breakfast very disappointing ,not enough choice ."

"Room was clean, hotel was good (for UK standards), staff was friendly and location was quite central. All in all, good!"